Katie Sands Email & Phone Number

Waynesville, Nc, Us

Asheville, North Carolina, United States

As an ASM at Soma, I utilize my twenty years plus combined experience in retail sales and business management to successfully connect with my customers and guide my team in creating an engaging and empowering store atmosphere. My goal is to inspire my team to provide the five-star personalized service Soma is known for to every customer so they feel confident in every purchase and in themselves.

Asheville, North Carolina, United States

Determined customer’s needs and style preferences, then collaborated to design a solution with a variety of furniture and décor options personalized to their lifestyle and needs. Educated customers on the features and benefits of West Elm furniture and accessories. Enlightened customers about all purchasing services including Retail to Customer sales, rewards programs and all credit/financing options. Worked in partnership with all of my fellow associates, stock team members and leaders to ensure all of our customers were delighted with every purchase. Then utilized an organized approach to reconnect with them regarding new inventory and current promotions.

Asheville, North Carolina Area

Responsible for making customers feel at home as soon as they walked in the door. Became familiar with background stories of incoming merchandise which consisted principally of fair trade items and creations from local artists. Took inventory, labeled all products and created an attractive sales floor by implementing exciting merchandising techniques. Constantly restocked floor and processed sales transactions quickly and efficiently. Engaged customers through conversation and came up with recommendations to further sales. Constantly maintained store in an orderly, but fun manner. Worked a flexible schedule which included late nights and weekends. Responsible as the key-holder for all opening and closing duties.

Brevard, North Carolina

Developed leads, scheduled appointments, identified customer needs, and marketed appropriate insurance products and services. Established customer relationships and followed up with customers, as needed. Worked with the owner to establish and meet marketing goals. Worked as a liaison between customers and several insurance companies. Maintained data entry to ensure coverage. Completed general office tasks.

Brevard, North Carolina

Responsible for front office administrative duties such as greeting guests, answering phone, mass mailings, typing, filing, copying, general office organization, maintaining office equipment, vendor/creditor management, stocking supplies, running errands, and conducting general sales promotion.

Brevard, North Carolina

Provided customer service, communicating effectively with fellow employees, physician offices, patients and insurance companies. Communicated with therapists to provide updates on patient care. Followed all HIPAA rules and regulations regarding patient confidentiality. Scheduled patient appointments in timely manner to ensure quality care. Facilitated timely check-in by greeting visitors and establishing the purpose of visits. Reviewed documentation for compliance with requirements and accuracy of information. Established staff schedules and assignments based on facility needs and equipment availability. Copied, logged and scanned supporting documentation and placed all information in client files.

Hendersonville, North Carolina

Answered several calls, emails and faxes per day, addressing customer inquiries, solving problems and providing service information. Obtained documents, clearances, certificates and approvals from local, state and federal agencies.Assisted in employee evaluation which resulted in marked performance improvements. Verified data integrity and accuracy. Recorded minutes at county government meetings for official records and website. Lead events to promote recycling.

Blowing Rock, North Carolina

Advertised client properties on websites, through social media and in real estate guides. Managed, edited and organized contracts. Coordinated appointments to show marketed properties. Developed and maintained relationships with clients through networking, postcards and phone calls. Acted as liaison between buyers, sellers and agents to ensure positive experiences for all parties. Delivered positive, effective office-wide presentations educating agents on how to use social media to increase sales.

Brevard, North Carolina

Responsible for front office administrative duties for two companies which required greeting guests, answering phone, sales, mass mailings, typing, filing, copying, general office organization, maintaining office equipment, scheduling deliveries, stocking supplies, running errands, vendor/credit management, conducting general sales promotion.

Bachelor Of Fine Arts (B.F.A.), Fine/Studio Arts

Activities and Societies: Art Club

High School Diploma

Activities and Societies: Women’s Tennis Team, Men’s Golf Team, Yearbook Staff, Art Club