Kate Halkova Email & Phone Number

Prague, Czechia

Global

Helping clients to set up their client account prior they move into our centres.Increasing smooth on boarding, maximising revenue and setting up client expectations.

Prague, Czechia

Prague, Czechia

Dealing with enquiries of any sizes from various sources. Conducting tours and sales across 14 different centres in person or assisting local clients with global enquiries and expansions. Being the first and usually the only contact for various enquiries. Assisting clients to find office, IT and building solution and ensure project is delivered within.

Prague, Czechia

Tour guide for interior visitors at Prague Castle

Prague, Czechia

Commented tours inside historical buildings.Conducting external tours throughout Prague landmarks covering Prague Castle District, Medieval Underground, Charles Bridge & Lesser Town and Old Town & Jewish Quarter.Also providing private tours for individuals and corporate clientele.

Prague, Czechia

Licenced Tour Guide for Prague in English language.Licenced Guide for tourism with WFTGA.Member of Czech Tourist Association Licenced Tour Guide at Jewish Museum in PragueOffering support with selecting travel services.Local guide for business, schools or individuals clients.Happy to talk about tailored services.

Birmingham, England, United Kingdom

In my role as Director of Event Operations at Phoenix Business Club, I assisted with organising networking events in Birmingham, UK. I managed business development, communication with venues, and ensured seamless event execution to guarantee visitor satisfaction.

Birmingham, United Kingdom

• New opening
• Marketing
• Creating brand awareness for new centre
• Managing company expansion within Birmingham market
• Business Development
• Sales Management

West Midlands And Shropshire

• B2B sales
• Managing overall profit performance
• Dealing with enquiries via CRM
• Developing of new accounts
• Account management
• Business review planning

Birmingham & Oxford, United Kingdom

• Line Manager for Medium sized teams
• Recruitment and Development
• Regional Trainer of new customer care concept and PMS changeover to Opera
• Internal and Quality Audit
• Health and Safety
• Training and developing the team

Birmingham, United Kingdom

Interviewing clients.Help them negotiate with people such as creditors or service providersDraft lettersTelephone calls on behalf of clients, refer them to other agenciesRepresent them in court and at tribunals. Covered fields: Debts, Benefits, Housing, Employment, Immigration

Rhodes, Southern Aegean, Greece

Managing a team of junior representatives; hotel entertainers and wedding coordinator and setting their workload; Conducted staff appraisals; Worked on the strategy for the future of the overseas programme alongside the Hotel Contracts Manager; Closely worked with the contract support team to ensure on time renewals of contracts; Meetings with local.

Ibis Hotel, Prague, The Capital, Czech Republic

Checking-in and checking-out of hotel guests. Making reservations and handling departures using an Opera and Tars reservation system. Preparing and producing night audit from reception and hotel bar. Co-operation with housekeeping and reservations department.Co-operation with housekeeping and reservation department.

Rhodes, Southern Aegean, Greece

Preparation and allocation of accommodation lists. Attending arrivals and departures, conducting welcome meetings, ad hoc meetings and assistance requirements. Organizing transfers and tours around the island.Tour guide.

Prague, The Capital, Czech Republic

Handling all aspects of foreign travel using an internal reservation system. Responsible for the day to day management of the branch office. Communicating with sales partners and representatives.Dealing with customer service and managing complaints. Training and supervising employees. Preparing a weekly audit of available flights and accommodation to.

Prague, The Capital, Czech Republic

Assistant organiser of exhibitions and fairs for various industries;Point of contact for any enquires and complaints;Producing of quotations and contracts, then follow up; Responsible for applying of correct pricing policy and making sure that all customers request are fulfilled once agreed; Duties included the check-in of exhibitors and registration of.

Master Of Business Administration - Mba, Psychology Of Management

Licensed Tourist Guide For Prague, Pass

"Pruvodce Cestovniho Ruchu", Tour Guide, Pass

Level 4 Diploma, Facilities Planning And Management

Bachelor'S Degree, Hospitality And Tourism Management

Nvq Level 3, Counselling, Advice & Guidance