Katharine Nesslage, Cem Email & Phone Number

United States

Washington, District Of Columbia, United States

Leesburg, Virginia, United States

• Oversaw planning, development, and execution of high-touch, impactful conferences (in-person and virtual). Built, maintained, and expanded relationships with corporate partners, members, and non-members to increase.
• Spearheaded monthly electronic member only publication to include article content curation, banner ad determination, contact management, and data analytics. Conceptualized conversation corner to encourage members to.
• Directed new member attraction campaigns through flyers, videos, and other promotions. Continued recruitment and retention campaign for over 40,000 individuals. Reviewed the structure, benefits, and return on.
• Formalized financial procedures documents: orchestrated the configuration and content for online assessment and recommendations, designed videos introducing assessment, and presented training on assessment usage.
• Architected three-day virtual annual meeting: created enrollment website, audited registrations, arranged speaker technical checks, designed attendee console, produced live sessions, and evaluated statistical.

Leesburg, VA

• Provided oversight for in-person and virtual conferences and member webinars encompassing request for proposal process, vendor/venue selection, food and beverage management, overseeing registration, evaluation and.
• Recruited and retained affiliate membership of over 200 member organizations representing over 40,000 individuals.
• Created and designed organizational resilience toolkit containing resource information on crisis management, crisis communication, business continuity planning, and disaster recovery.
• Presented several affiliate member webinars on topics such as external risk management, navigating difficult topics in the workplace, risk informed decision-making, low-tech ways to anticipate and manage risk, and.
• Performed various risk assessments: interviewed stakeholders, analyzed client documentation, researched additional risk factors, and drafted and edited final reports.
• Authored numerous articles on diverse topics covering workplace training, cultivating risk management, leveraging timing to optimize performance, tips to hone crisis management skills, managing reputation risk, and.

Washington D.C. Metro Area

• Managed meeting logistics for five conferences per year including agenda creation in collaboration with technical department, space layout, food & beverage, audio visual requirements, and hotel bill reconciliation.
• Managed ancillary meeting space requests for four meetings per year encompassing 5-40 companies with revenue of over $400,000; managed prospectus development and distribution, space assignments, payment collection, and.
• Project Manager for Events Apps; created and maintained procedures manual, taught implementation process to team members, and provided training for onsite help desk technical support staff.
• Created and edited informational meeting content on AFPM website for 10 meetings annually.
• Responsible for project plan management, implementation, and editing of email marketing campaign promotional pieces for 10 meetings per year.

Washington, DC

• Managed exhibit booth sales, assignments, reporting, and payments for four events per year with average meeting income between $370,000 and $1.7 million; developed exhibit prospectus and manuals; created tradeshow.
• Handled customer inquiries regarding exhibits, registration, and housing; processed registrations, cancellations, and housing reservations when needed; created and distributed exhibitor and affiliate newsletters.
• Managed sponsorships for three meetings per year, including sponsorship prospectus creation and distribution, customer inquiries, payments handling, logo collection, and recognition across multiple mediums.
• Provided onsite management of exhibit hall to include supervision of general service contractor, exhibitor compliance with association policies, and resolving any customer issues that may arise.

• Modified Continuing Legal Education (CLE) units process for all meetings, including budget approval, form distribution, attendance certification, and state notifications. Provided information to attendees on.
• Overhauled expenses in conjunction with accounting department for all conferences; realized savings for all meetings of up to 45%.
• Hotel liaison for three meetings per year; managed all on-site logistical needs, menus, audio visual requirements, and budgets.
• Regulated RFP process for the annual conference for speakers and staff; assisted with design of submission website, provided process support for speakers/staff, and tracked all submissions and approvals/denials.
• Oversaw registration for ten conferences per year with 20-900 attendees; created registration forms, maintained training department’s website design and content, and tracked all registrations, invoices, and payments.

• Managed registration budget for 12 schools and conferences with $3.1 million annual budget; made recommendations to directors and managers of various departments on methods for improving current processes through.
• Supervised registration vendors and performed strategic planning and implementation of advance/online registration and onsite registration. Oversaw development of registration content on NRPA website.
• Tracked and monitored housing blocks for 14,000+ rooms for annual convention; worked with housing bureau to create blocks for VIPs, exhibitors, staff, and vendors. Negotiated and managed airline and car rental contracts.
• Worked with Knowledge & Learning Department to streamline CEU process to properly follow IACET guidelines and move toward a more environmentally friendly process in accordance with NRPA strategic goals.
• Led registration process: trained and supervised in-house and onsite staff to assist with registration, developed training manual of registration processes, set up registration area, and resolved registration issues.
• Conducted needs assessment of registration software utilized by organization, made recommendations for product adoption, created training procedures for product use, and trained internal staff on usage.

• Operated registration and session attendance reports for annual meeting for over 18,000 attendees and 300 exhibitors with over $3 million in revenue; reviewed and made business recommendations.
• Managed onsite registration covering training temporary staff of over 100 people, registration set-up and creation of training procedures manual. Managed collection of shuttle bus rebates totaling over $166,000 annually.
• Planned 47 annual small meetings with 8-40 attendees, and four annual regional educational meetings with over 150 attendees, involving research, contract negotiation, catering, audio visual needs, and hotel bill.
• Governed over 700 VIP’s and speakers’ registration, travel approval, and housing blocks; assigned meeting space for speakers; published speaker session and lecture information; designed registration and housing forms.