Katherine M. Email & Phone Number

United States

• Oversaw the customer onboarding process.• Renew and prepare New Vendor onboarding.• Credit review of new & existing customers and vendors• Managed inventory control to ensure orders are delivered within expected timeframe • Dispatched Drivers based on daily route of deliveries• Manage accounts payable & receivables.• Weekly meeting with Sales Team & Drivers• Directed collections, dispute resolution, cash applications• Review of monthly customer invoicing • Human Resources & Payroll functions including hiring/firing/layoffs, time cards, PTO• Create and implement company policy & quality control• Managed Month End Close

United States

Contract credit & collections admin responsibilities

Houston, Texas Area

•• Portfolio over $200 Million• Subject Matter Expert Get Paid• Subject Matter Expert OFS• Subject Matter Expert JDE 9.1• Implementation Expert, Get Paid, OFS, JDE 9.1• Create, implement and train US & International staff on Dispute Resolution Process• Monitor Daily Recon & File Exports from source systems to Get Paid collection program.• Document and implement new Business Processes, Policies and Procedures for the Credit and Collection Processes for all North America Divisions• Direct weekly collection calls with account stakeholders outstanding accounts greater than 45 days past due.• Monitor & Right Size accounts that are within 20% of exceeding current Credit Limits via Ansonia, Experian & CRMZ (formerly DNB)• Monitor Global Accounts reporting directly to Senior Management• Approve/Deny new and existing customers credit limits in excess of $1M • Directly manage credit and collections teams.• Review logistics processes to ensure Credit & Collection Policies are in line with company standards• Trained collection team on Credit Investigation Process• Review and managed Financial Statements• Managed Letters of Credit• Cost savings reduction of $100k

Houston, Texas Area

• Portfolio over $400 million • Collecting on average 95 – 98% of AR per month• Credit Review• Account Chargeback, Credit & Debit Memo Reconciliation with CSR and Sales Team• Weekly AR meeting• Weekly and End Of Month Reporting • Order Hold & Release • Account Reviews

Responsible for managing Receivables, Cash Applications and Credit Authorization for the National Accounts Division. Portfolio of over $6 billion, over $300 million profits/EBITDA.Document and implement new Business Processes, Policies and Procedures for the Credit, Cash and Collection Processes.Create Business Process, Policy and Procedures for Unapplied Cash clean up with Cash Applications team.Maintain and manage complex aging and account research within Republics existing National Accounts customers.Direct weekly meetings with collection staff on outstanding accounts greater than 45 days past due.Prepare and document reports that reflect the status of credit and collection activity on all accounts.Conduct Bi-weekly Focus and Significant Account conference calls with the Corporate Director of Credit and Collections, Senior Management, Sales and Procurement teams.Prepare follow-up reports and derivatives from bi-weekly Management meetings to Cash & Collections staff to achieve common revenue goals.Evaluate new customers and existing customers credit worthiness each quarter. Approve credit limit and payment terms for all National Account customers. Directly manage credit, cash and collections staff teams.

Drafted Corporate Credit & Collections Policy and Procedures: Credit Limits Levels Credit Evaluation Process Payment Terms Process Credit Managers Responsibilities Trained Managers on Credit Investigation Process Reviewing & Assessing Dun & Bradstreet Report Established standardized PSC Matrix based on D&B Information Retrieving and utilize other sources. I.E. SEC Edgar, Hoovers, Bankruptcy Review Formatted Third Party Collection Process & Procedures: Forwarded all Uncollectible Accounts to Third Party Collection Agency Continuous contact with Attorney of Record for accounts in litigation

Health/Medical Claims Examiner, 3.5

Texas Department of Insurance All Lines Adjuster License # 3143638

Education record

National Association of Credit Management Courses: Financial Statement Analysis II -Completed 2007 Basic Financial Accounting Completed.

Education record