- Project-managed the development of the Social Determinants of Health program at a local hospital, placing 211 navigators on-site to assist discharged patients by January 2025.- Led the transition to VisionLink, an enhanced internal Community Operating System, improving user interface for counselors, team reporting, and online community resource guide.- Spearheaded discussions with city and county officials on implementing a Closed Loop Referral System.- Created internal communications for the CEO, board, and team members, ensuring alignment across all levels.- Developed and expanded the 211 Big Bend Outreach Program, raising awareness of 211 Big Bend and the 988 Suicide & Crisis Lifeline across eight counties.- Engaged volunteers, staff, the Board of Directors, and community stakeholders to strengthen outreach efforts.- Supported partnerships to enhance coordination across technology platforms within the health and human services ecosystem.- Worked alongside the President to identify special projects and partnerships that elevate 211 Big Bend in the community.- Developed a comprehensive fundraising plan for board and staff to strengthen financial sustainability.- Stayed informed on trends in social determinants of health platforms and potential integrations to keep 211 Big Bend at the forefront.- Reimagined the annual “A Night of Hope” event, exceeding past fundraising and attendance records.- Led agency efforts in PR, community relations, marketing, communications, and outreach.- Implemented the local launch of the 988 Suicide & Crisis Lifeline, providing services to eight counties and collaborating with the state 988 coalition to streamline messaging and create toolkits for crisis centers across Florida.- Developed public-facing materials for both 988 and 211.- Advocated for mental health and suicide prevention funding during Florida’s legislative session, representing 211 Big Bend in meetings with key legislators and stakeholders.

- Restructured “A Night of Hope” benefit, exceeding fundraising goals and attendance, resulting in a record $55,000 raised in 2023.- Implemented local rollout of the 988 Suicide & Crisis Lifeline marketing and messaging, providing prevention and intervention services for eight counties in the Big Bend region.- Developing the 211 Big Bend Outreach Program, increasing awareness of 211 Big Bend and the 988 Suicide and Crisis Lifeline in eight counties, while streamlining internal processes.- Created informative materials and graphics clarifying services provided through 988, 911, and 211 to prevent confusion and misinformation.- Advocated for mental health and suicide prevention funding requests as part of the Florida Alliance for Information & Referral Services (FLAIRS)/211 members, including meetings with key legislators and staff during the 2022 Florida Legislature Session.- Secured nationwide exposure for 211 Big Bend through a community partnership with Tallahassee Community College Athletics, featured on ESPN Basketball Night.- Revamped 211 Big Bend website for optimal user experience and ADA compliance.- Hosted elected officials to promote understanding of 211 Big Bend, fostering strong relationships with key stakeholders.- Represents 211 Big Bend in the Tallahassee Mass Violence Victim Response Planning Workgroup to identify services for victims and their families after mass incidents.- Developed and implemented community impact reports showcasing the positive impact of programs and services.- Ensured program messaging compliance with Help Me Grow Florida and Department of Children & Families contracts.- Fostered a collaborative and inclusive work culture, leading to increased morale and reduced turnover.- Led agency fund development, community relations, marketing, communications, and outreach/facility operations.- Recognized with the 2023 211 Big Bend President’s Award for outstanding organizational contributions.

• In 2023, after 25 years, photography is now my creative outlet and less of a "job". • Founded and grew the business from the ground up, cultivating a customer base without outsourcing. • Oversee all aspects of operations and creative direction for marketing and business contracts. • Establish a reputation as a respected leader in the photography field as an active member of the Tallahassee Chamber of Commerce. • Emphasize optimal client experience from contract to completion, creating ads and visuals that respond to the campaign’s requirements and vision. • Update the studio website, social media accounts, and business profiles with continuous content. • Work published in 850 Magazine, Tallahassee Magazine, Hilton Hotel Guides and Guest Menus, NWFL Weddings, The Knot, wedding and lifestyle blogs, and multiple southeastern US newspapers.

• Designed 2021 marketing plan• Revamped Tallahassee-Leon FCU website for optimal user experience and ADA compliance• Launched the first-ever internal manager retreat, aimed at empowering and exciting credit union managers• Conducted weekly manager meetings and bi-weekly staff meetings to monitor progress• Oversaw all administrative functions and performance of staff• Established and maintained collaborative relationships with employees and fostered high employee morale, productivity, and effectiveness• Successfully mentored over 30 employees, resulting in increased productivity and retention rates• Ensured timely and accurate payroll processing and HR and associate file maintenance for employees• Created and implemented training programs for employees on company policies, procedures and best practices• Identify areas for improvement in employee performance and work with individuals to develop and implement action plans• Identified potential new hires by reviewing and interviewing applicants for open positions• Authored informative and engaging marketing materials to implement the marketing plan• Coordinated the distribution of marketing materials to branches and Select Employee Group, the benefit management process• Created a new Credit Union website in collaboration with developers to implement design• Served as lead project manager on credit union initiatives, including marketing plans and strategic planning and implementation• Led manager planning sessions, which encouraged ownership and positive branch production• Formulated company COVID-19 policies in compliance with the Families First Coronavirus Response Act (FFCRA) and other state and federal laws• Communicated across internal and external levels with managers and corporate representatives concerning policy changes• Liaised between the President and board of directors and attended board meetings • Prioritized workload according to urgency and team strengths to meet all deadlines

• Tailored new proposal booklet layouts to each potential client, incorporating branding and specifics. • Cultivated an extensive list of companies based on Chamber of Commerce involvement, activating the pipeline to pitch Compass services to help navigate local small businesses. • Performed thorough research on all aspects of client businesses, from search results to social media, web, and print presences before making informed recommendations. • Negotiate budget with clients based on goals and steps of each custom strategic plan. • Headed onboarding meetings with Compass team and clients to establish vision and aims. • Collaborated with team members to develop all aspects of campaign, from logo to website changes, etc.• Generated over $100,000 in revenue from clients new to the business in a very short time period by utilizing connected contacts and Tallahassee Chamber of Commerce networking opportunities.Every business needs a goal and a path by which to attain that goal. At Compass Marketing & Consulting, we are dedicated to helping your business reach and exceed those goals through sound advertising strategy. You set the goal, we’ll chart the path.