Katherine Thorp Email & Phone Number

Willmar, Minnesota

Willmar, Mn

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Perform general servicing and ensure bay planogram integrity according to vendor standards.Ensure overheads are neat and organized for easy down stocking of products for sales associates and customers.Update signage throughout the store when required.Update price changes throughout the store daily.Execute special projects created by vendors to install new fixtures and display new product throughout the store.

·Consulted with customers to determine style preferences to meet overall design goals. ·Assisted customers with budget considerations regarding products and labor, and offer financing options. ·Specified proper products and materials for each project.·Used 2020 design systems to create 3D renderings of kitchen designs to help facilitate customers' envisioning of their future kitchen. ·Followed up on projects from start to finish to ensure that the final end product meets the customers' expectations. ·Teamed up with appliance department to ensure any new appliances will fit in designated spots in the new design, and flooring department for any flooring or tile needs.

·Explained employee compensation, benefits, schedules, working conditions and promotion opportunities. ·Scheduled and facilitated all new-hire orientations. ·Managed the employee rewards programs. ·Created schedules for the entire store, including salaried managers, as well as various customer workshops and store led kids' workshops in the community. ·Processed time off and vacation requests. ·Submitted job opening requests to corporate HR. ·Managed new employee training schedules·Worked with the Employee Committee to help schedule events for store associates.

·Directed customers to merchandise locations. ·Suggested accessories and complementary purchases. ·Maintained adherence to all company protocols. ·Provided repeat customers with exceptional care and attention. ·Prioritized and accomplished wide range of tasks each shift. ·Worked collaboratively in a team environment. ·Explained install process to customers for eligible products.

·Greeted customers promptly. ·Monitored areas for security issues and safety hazards. ·Processed customer returns. ·Completed purchases using Point of Sale systems.·Trained new cashiers on procedures, customer service and sales techniques. ·Assisted on sales floor as needed to maintain service standards

·Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines. ·Verified proper portion sizes and consistently attained high food quality standards. ·Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues. ·Ensured all staff understood expectations and parameters of kitchen goals and daily kitchen work. ·Led shifts while personally preparing food items and executing requests based on required specifications. ·Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler. ·Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination. ·Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies

·Removed waste paper and other trash from the premises to designated area. ·Changed bed linens and collected soiled linens for cleaning. ·Disinfected and mopped bathrooms to keep them sanitary and clean. ·Verified that all storage areas and carts were clean and organized.·Swept and washed all hard surface floors. ·Moved chairs, desks and beds around rooms to clean behind and underneath them. ·Spot cleaned walls, carpets and light fixtures. ·Transported bio hazardous materials to proper storage location according to hospital procedures.. ·Ensured all discharged rooms were turned over in a timely manner to be ready for new patients.

·Maintained clean and safe environment, including in the main kitchen, dish room, dining areas, and kitchenettes throughout the building according to state health codes.

Computer Aided Drafting And Design

Willmar Campus

Liberal Arts And Sciences, General Studies And Humanities

Hutchinson Campus