Katherine Weber Email and Phone Number

Complied with requirements to create accurate surgical plans Participated in Leader in Training initiative to assist with questions and case rejections Trained to provide customer service to help answer questions and problem solve

Resolved issues through clear, effective communication between the customer and sales teamMaintained strong relationships with customers through daily reportsEarned more business volume from customers by ensuring vehicles were transported in a time efficient manner Collaborated in a group setting to accomplish shared goals

Cultivated and maintained relationships by continuous communication and identifying areas for collaboration Negotiated carrier rates which increased profitability on tough lanesCommunicated efficiently with customer and carrier to ensure accurate shipment details Utilized historical data to make informed decisions regarding shipment ratesRPM is one of the fastest-growing logistics companies in the world, specializing in Freight and Finished Vehicle transportation, delivering thousands of units per month. Our core competency is addressing our customer’s shipping needs by matching available trucking capacity and meticulously facilitating every transport tender with the very best tech-enabled logistics execution. We understand our company’s strength comes from our team of dedicated individuals who work better together, embrace change, who are tenacious, persistent, measured, disciplined, loyal, and value trust earned when the job is complete. RPM has received the rare 7 year-in-a-row distinction by Inc. Magazine on their annual Inc. 500/5000 list and made the list for their Midwest series of top 200 companies. Some other accolades include, Great Places To Work® certified, Crain's Top 200 Private Companies, Named by Transport Topics as a Top 50 Freight Broker three consecutive years in a row, awarded the honor of Entrepreneur Magazine's Top Company Cultures in 2018, Inc. Magazine's Best Workplaces in 2017, "Cool Places to Work in Michigan" by Crain's Detroit Business in 2015, 2016 and 2017. We have also received Entrepreneur Magazine's 360 award in in 2016 & 2018.

Fulfilled approximately 60 customer orders accurately and on-time dailyResponded to customer needs and utilized problem solving skills

Solved customer difficulties through offers of relevant products which led to customer satisfactionPromoted complementary services and products to suit customers’ purchases

Filed patient paperwork in a database to maintain organized recordsTrained to use EMR programsAnswered phones to provide further assurance to patients

Packaged orders for customers and ensured quality products to be delivered on-timeOperated heavy machinery in a safe and effective manner

Assisted procedure in a chemistry lab of about 40 studentsInstructed students on difficult concepts using effective communication