Trinh Tran Email & Phone Number

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Responsible for evaluating advertising content based on Client ad policyVisually navigate and review images, videos, accounts, website and text-based content Maintain a high level of quality in each Ads that will be review

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Collaborate with account managers to assist customers do implementation to collect data used to optimize customers ads campaignActively listen to understand customer's concern to help them find the best solution Guide customers to do step by step for new set up cases, check issue detected and resolve for troubleshoot cases, ensure that the setup is the most accurate and optimal for the customer's accountAssist customers with checking data and reading reports, address customer’s related enquiries: ads performance, campaign data,...Become familiar with Google products: ads, google tag assistant, google analytics, google merchant center,...Deliver outstanding customer service, archive quality assurance score (over 95%) and 100% customer satisfaction rate

Sharpen knowledge about cloud computing and demand in this sectorExpand and increase Client brand awareness in Vietnam market significantly, do research to identify potential customers or leadsEngage with prospects in a professional and persuasive manner to build rapport and establish a positive relationship.Understand customers's needs, challenges, and pain points through effective questioning and active listening.Effectively presenting and demonstrating product features, benefits, and value propositions to prospects.Deliver a compelling sales pitch tailored to the prospect's needs and interests.Follow up with prospects who have shown interest but have not yet made a purchase decision.Manage and update sales pipelines, including tracking leads, recording interactions, and maintaining accurate records in CRM systems.

Da Nang City, Vietnam

Build and maintain strong relationships with customers, ensure ongoing communication and satisfaction.Meet with customers to understand their insurance needs and financial goals, providing tailored advice on insurance products.Analyze customers' situations and recommend suitable insurance solutions to meet their needs.Assist customers with the application process, ensuring all necessary documentation is completed accurately and submitted in a timely manner.Provide support to customers in the event of a claim, guiding them through the claims process and helping to resolve any issues.Achieve sales targets and contribute to the growth of the insurance portfolio by identifying new business opportunities.

Receive and schedule services reservations through phone and email Introduce and assist customers in using services appropriate to their demands and conditions, deal with dispute and escalation casesBuild and develop promotion plans on social media channels: website, facebook,...Handle daily receipts and expensesAssign everyday tasks for staff