Katherine Norman Email and Phone Number

• Provided accurate and efficient meal service to 1000+ guests/day at fast-paced restaurant in Animal Kingdom. • Collaborated with a team of over 50 cast members to keep the establishment clean, safe, and running smoothly. • Politely greeted and anticipated guest needs throughout all stages of their dining experience.• Upheld the core values of The Walt Disney Company through personal conduct and a positive demeanor.

• Welcomed and served 70+ parties nightly as both server and hostess in this busy, New Hampshire regional restaurant. • Answered guest questions and assisted the largely tourist-based clientele by helping them with additional information including nearby attractions and advice on vacation experiences. • Took orders and interacted with kitchen staff to improve communication, speed, and accuracy in serving food promptly. • Maintained a positive, solutions-oriented demeanor whenever… Show more • Welcomed and served 70+ parties nightly as both server and hostess in this busy, New Hampshire regional restaurant. • Answered guest questions and assisted the largely tourist-based clientele by helping them with additional information including nearby attractions and advice on vacation experiences. • Took orders and interacted with kitchen staff to improve communication, speed, and accuracy in serving food promptly. • Maintained a positive, solutions-oriented demeanor whenever complaints or other issues arise. Show less

• Engaged in Front of House activities including setting up VIP components and greeting audience members• Observed event staff and volunteers as part of an organization-wide employee recognition program, reviewing colleagues and awarding recognition perks for exceptional performance• Managed detailed operations forms and specialty task items in an organized and timely fashion• Built proficiency in Microsoft Office, WhenToWork, Oracle Eloqua, and PRISM

• Greeted campus community as the first point of contact at the front desk. • Acted as a liaison for 15+ staff members by answering phones and organizing emails utilizing Microsoft Office.• Assisted in planning and executing campus events and programs.

• Submitted from a roster of 150 performers for various entertainment projects.• Followed up on auditions, bookings, and payments which included a detailed and confidential scrub of personal information and high levels of discretion.• Built proficiency in Breakdown Express, Casting Networks, and Microsoft Office to manage talent submissions.

• Planned and executed events and programs celebrating religious and cultural traditions.• Selected for this internship as one of six in my cohort after a lengthy application and interview process.• Networked and engaged with wide group of campus organizations to build attendance and awareness for interfaith programming.