Katherine Elia Email and Phone Number
Katherine Elia work email
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Katherine Elia personal email
As a Children's Library Assistant at Richmond Memorial Library, I am passionate about helping young patrons access the resources and support they need to develop their literacy, curiosity, and creativity. With over 15 years of experience in customer and member services, I have honed my skills in programming, computer competency, communication, literacy, and empathy, which are essential for creating a positive and welcoming library environment.My Bachelor of Arts degree in Psychology has equipped me with the knowledge and skills to understand human behavior, emotions, and motivation, and to tailor my interactions and recommendations to the diverse needs and interests of children and their families. Previously, I worked as a Member Service Guide at Devoted Health, a Medicare Advantage plan that provides comprehensive and personalized care to seniors. In this role, I assisted members with enrollment, benefits, claims, referrals, and grievances, using various tools and platforms such as Talk Desk, Orinoco, and Slack. I also collaborated with internal and external stakeholders, such as care teams, providers, pharmacies, and community partners, to coordinate and deliver optimal member experiences. I consistently exceeded performance metrics and received positive feedback from members and colleagues. I am dependable, adaptable, and punctual, and I can thrive in a virtual or in-person work environment with a team or individually.
Richmond Memorial Library
View- Website:
- richmondlibrary.info
- Employees:
- 17
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Children’S Library Assistant IiRichmond Memorial LibraryBatavia, Ny, Us
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Children’S Library AssistantRichmond Memorial Library Apr 2024 - Present
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Member Service GuideDevoted Health Jul 2022 - Dec 2023Waltham, Ma, Us -
Case InvestigationStaffing Solutions Organization Llc Oct 2021 - Apr 2022Albany, New York, Us -
Library AssistantRichmond Memorial Library Oct 2006 - Sep 2021
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Nys Case InvestigatorStaffing Solutions Organization Llc Nov 2020 - Jul 2021Albany, New York, Us
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Nys Contact TracerStaffing Solutions Organization Llc May 2020 - Nov 2020Albany, New York, Us
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Server Part TimeSettler’S Family Restaurant Sep 2011 - Jul 2018
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Martial Arts InstructorYmca Apr 2010 - 2014Chicago, Il, Us -
CaseworkerCommunity Missions Of Niagara Frontier 1995 - 1998Niagara Falls, New York, Us
Katherine Elia Skills
Katherine Elia Education Details
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Niagara UniversityPsychology -
St. John'S University
Frequently Asked Questions about Katherine Elia
What company does Katherine Elia work for?
Katherine Elia works for Richmond Memorial Library
What is Katherine Elia's role at the current company?
Katherine Elia's current role is Children’s Library Assistant II.
What is Katherine Elia's email address?
Katherine Elia's email address is kp****@****ry.info
What schools did Katherine Elia attend?
Katherine Elia attended Niagara University, St. John's University.
What skills is Katherine Elia known for?
Katherine Elia has skills like Program Development, Community Outreach, Customer Service, Volunteer Management, Nonprofits, Grant Writing, Fundraising, Public Speaking, Research, Higher Education, Program Evaluation, Microsoft Office.
Who are Katherine Elia's colleagues?
Katherine Elia's colleagues are Carol Richardson, Deborah P Wood, Vanessa Kelman.
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