Senior Director Of Retail, Training And Operations
Direct US Retail for prestigious LVMH couture house with key full-price and outlet doors targeting 90m. Lead retail departments with oversight and implementation for operations, training and retail excellence. Developed new markets with the opening of flagships including Rodeo, Phipps, KOP and Madison ave. Oversaw ephemeral locations to maximize brand visibility. Source and align all regional, local and departmental roles. Established internal promotions for new area oversight.Assisted commercial results 2022 +33% comp with all category growth. Emphasizing accomplishment in cross-selling KPI’s and conversion and increasing handbag penetration for market share positioning.Designed and implemented Retail Performance pathing including role definitions, bonus and incentive programing, and strategic planning.Analysis of P&L and procurement; directing real estate development, operational costs, APP improvements, and overall per square meter productivity.