Katherine Hickman Email & Phone Number

Prosper, Texas, United States

United States

United States

United States

Pecos, Tx

As Property Manager, I Oversaw product deliveries, shipments received, sorting, stocking, and counting. Interviewed, screened, and hired security personnel and scheduled depending on necessity. Established registers, drawers, and credit card machines daily. Pulled and deposited revenue throughout the day, up to more than $10K at times. Managed operations 10-12 days 2 times annually. Served as key holder in case of damage or burglary. Complied with federal, local, and state laws in all activities, including opening and closing of business. Supervised closing of season, including counting inventory, drafting inventory report, and filing necessary paperwork to close. Selected Contributions Included:✪ Grew forecasted sales by 5%. ✪ Sold $25K in products from 12/26 to 1/1 and $72K in products from 6/26 to 7/4. ✪ Trained new and existing employees, hired new employees, and processed I-9 information for each.✪ Hired, scheduled, and developed employees within HR budget guidelines.

Jal, Nm

As Front Desk Assistant, I Completed housekeeping, ordering, schedule management, and clerical functions. Executed enrollment processes for new clients within 2 systems. Assisted new and existing customers with check-in procedures, lodging expectations, reservation entries, and rules. Ensured reservations from different companies were boarded together and followed all compliance rules. Traveled out of state at company's expense to open new location and train new personnel.

Odessa/Midland, Texas Area

As Dispatcher III, I for fire, EMS, and police. Maintained confidentiality in all calls, Provided emergency personnel with location of incident, if there was a weapon present, and incident information. Interacted and communicated with visitors, callers, and staff members in a friendly and professional manner. Updated personnel with information as it changed and utilized TDD/TTY to communicate with voice/hearing impaired callers. Translated information to codes, assigned level of priority, and directed calls to appropriate service agency/dispatcher. Entered information into CAD system, questioned callers, and performed crisis and emergency services/communications. Selected Contributions Included:✪ Participated in Public Safety Answering Point (PSAP) and assisted 15-20% of call load being Non-Emergency Calls and the rest being Emergency Calls.✪ Answered and aided many high stress and extremely violent callers through situations from Dispatcher I to Dispatcher III.

Odessa, Texas

-Oversee and manage intake and transfer of new and returning students. -House, manage, and retain all new and returning students files keeping with Local, State, and Federal requirements. -Built, created, and maintained students schedule and grades, teacher and administrative roles in the district's system. -Kept records inline with the PEIMS (Public Education Information Management System) specifications.