Katherine Killian

Katherine Killian Email and Phone Number

Cashier @ Fred Meyer
Katherine Killian's Location
Greater Seattle Area, United States
Katherine Killian's Contact Details

Katherine Killian work email

Katherine Killian personal email

n/a

Katherine Killian phone numbers

About Katherine Killian

I am ready and able to start looking for my perfect job. Please let me know if you know of something that might interest me I have returned to the greater Seattle area and I’m looking to jump back into my passion for the work I do everyday. I have 20+ years managing in call centers and I am an excellent coach, trainer, mentor, leader, and team member.

Katherine Killian's Current Company Details
Fred Meyer

Fred Meyer

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Cashier
Website:
fredmeyer.com
Employees:
8333
Katherine Killian Work Experience Details
  • Fred Meyer
    Cashier
    Fred Meyer Sep 2019 - Present
    Monroe, Washington
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  • Albertsons Companies
    Store Cashier
    Albertsons Companies Dec 2018 - Jun 2019
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  • Triwest Healthcare Alliance
    Contact Center Supervisor
    Triwest Healthcare Alliance Jul 2016 - Nov 2017
    Puyallup, Wa
    Supervised a team of up to 20 agents while maintaining or exceeding key performance areas, such as Average Handle Time, Quality Assurance, Non-interaction time and Schedule Adherence. Enforced corrective action when needed and provided timely coaching when needed. Maintained and updated schedules to ensure proper coverage of the contact center hours of operation.
    View
  • Emc Corporation
    Escalation Manager
    Emc Corporation Apr 2014 - Mar 2016
    Greater Seattle Area
    ResponsibilitiesResponsible for facilitating conference calls between escalated customers and our technical support staff, including management, executives, engineering and our field management in timely resolution of technical issues. Provided meeting minutes and updates to executives. Attended daily calls with Management and Executives and provided verbal updates to them for our highest priority escalations.
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  • Dell Emc
    Supervisor, Technical Support
    Dell Emc Mar 2012 - Mar 2014
    Seattle, Washington
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  • Cdk Global
    Technical Support Manager
    Cdk Global Jan 2008 - Mar 2012
    Seattle, Washington
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  • Alltel Wireless
    Technical Support Supervisor
    Alltel Wireless Jun 2005 - Oct 2007
    Issaquah, Washington
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  • Western Wireless
    Customer Care Supervisor
    Western Wireless Sep 1997 - May 2005
    Issaquah, Washington
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Katherine Killian Skills

Call Center Technical Support Customer Satisfaction Telecommunications Troubleshooting Call Centers Computer Hardware Customer Experience Customer Service Process Improvement Software Documentation Vpn Vendor Management Wireless

Katherine Killian Education Details

Frequently Asked Questions about Katherine Killian

What company does Katherine Killian work for?

Katherine Killian works for Fred Meyer

What is Katherine Killian's role at the current company?

Katherine Killian's current role is Cashier.

What is Katherine Killian's email address?

Katherine Killian's email address is ka****@****emc.com

What is Katherine Killian's direct phone number?

Katherine Killian's direct phone number is +150849*****

What schools did Katherine Killian attend?

Katherine Killian attended Ricks College.

What skills is Katherine Killian known for?

Katherine Killian has skills like Call Center, Technical Support, Customer Satisfaction, Telecommunications, Troubleshooting, Call Centers, Computer Hardware, Customer Experience, Customer Service, Process Improvement, Software Documentation, Vpn.

Who are Katherine Killian's colleagues?

Katherine Killian's colleagues are Mike Kline, Thomas Beer, Brenda Orr, Salongdy Seang, Sydnee Rose, Cassie Chartier, Devin Levitt.

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