Katie Koller Email & Phone Number

Mesa, Az, Us

Boise Metropolitan Area

Hilton Head Island, Sc

Savannah, Georgia Area

Entered all incoming units (invoiced and dealer transfers) into computer system, maintained accurate unit inventory, checking Manufacturer records against system and physical on-site inventory, unit folders and MSO filingExecuted used unit purchases in system, reconciled subsequent A/R transactionsReconciled all Manufacturer and merchandise vendors’ monthly billing statements with invoices and transactions in system, including manufacturer incentives and holdbacks to ensure billing/ACH reconciliation, creating or modifying invoices where necessary.Completed ETR (electronic titling and registration) or paper titling transactions, took in-person tagwork to and picked up from Dept of RevenueInput and reconciled all ETR, GA county, and out of state tax transactionsMaintained an accurate till, counted cash, prepared and delivered deposits and change orders, emailed documentation to accounting & managementInput all payables into system and ensured timely remittance, by check and online billingMaintained the office condition and oversaw facilities services, maintenance activities, and tradespersonsDesigned and implemented office policies and systems to streamline processes by establishing standards and procedures, measured results against standards, making necessary adjustmentsLiaised with office vendors and service providers, managed contracts and monitored pricingServed as the point person for duties including maintenance, mailing, supplies, equipment, bills, errands, shoppingKept management informed by reviewing and analyzing reports; summarizing information, catching errors, identifying trendsMaintained line and vendor maintenance in systemMonitored costs and expenses to assist in budget preparationMaintained records for parts purchasing & receiving, End of Day, unit sales deals, and for compliance for hazardous waste removalTracked credit card spending, verified transactions with paper receipts, brought unusual activity to management’s attention

Historic District, Savannah, Ga

Purchased existing business and renovated facilities to meet current Georgia food codeHired and trained staff to perform cashier functions and to memorize and execute recipes Led a team of employees and actively worked alongside them to ring up and fulfill ordersPrepared and served made-to-order specialty beverages and food items on a daily basisSpecialized in lunches for visiting Girl Scout troops, serving over 3000 boxed lunches per yearTransported mobile food unit (the “Trolley”) to and from designated location daily and oversaw its service as an independent concessions operationCultivated in staff a culture of relentless dedication to customer care and satisfaction Implemented POS system that featured cloud-based sales tracking and employee time clock Modified ingredient sourcing and food preparation techniques to improve overall menuMonitored inventory, directly handled purchasing and maintained vendor relationshipsHand selected perishable ingredients on a weekly basis to ensure quality and consistencyEnsured proper staff coverage, scheduling according to need while maintaining labor costsOversaw cash flow, executed bank deposits, and balanced drawers for cafe and mobile unitUpheld food safety and sanitation standards, earning “A” health department inspection scores for the entire duration of ownership, with perfect 100 scores the last 3 yearsMaintained a clean, safe, and inviting facility, kept all equipment in excellent working orderSecured and renewed all permits, licensing, and insurance necessary for operations

Greater Boston Area

First contact for the radio station by telephone, email, and in personCoordinated and managed bi-annual phone pledge drivesRepresented the radio station at concerts and other promotional eventsOperated broadcast and digital automation equipment, broadcast with and without an assigned playlist on a weekly basis Relayed promotional, event, and station information to listenersHandled incoming music submissions and organized them for programming staffDesigned new system for organizing spin count data for industry reporting organizations

Bachelor’S Degree, Music Business/Management, Magna Cum Laude (3.8)

Emerson Forensics (Speech & Debate) Team Secretary/Historian, Founding Member Sept 2006 –May 2008 First place in Rhetorical Criticism.

High School, Theatre/Theatre Arts Management, Visual Arts

Education record