Katie Weagle Email & Phone Number

Founded a new function at Rapid7, Content Operations & Strategy, to help solve complex UX Content problems through process alignment, improved tooling, and a holistic approach to strategy, which enables the seamless delivery of UX content to security professionals.Overhauling our content tooling due to loss of support in tooling and teaming for previous.

MA - Remote

Managing a diverse team of UX and technical writers who create and maintain value-based UI copy, product documentation, in-product educational walkthroughs, and Release Notes across a variety of products.Supporting individual contributors' career growth through regular coaching sessions and identifying opportunities that align with their career.

MA - Remote

Created and continued to adapt team processes and standards including content planning and development, Agile for UX Content, weekly critiques, and ensuring inclusion in product-level planning through Jira.Reorganized the InsightAppSec online documentation to guide users through their tasks as they learn the value of using different features.Created a UX.

* Wrote clean copy and provided user experience design input.* Participated in and led content strategy discussions for optimal user experience.* Maintained close collaboration between Development, User Experience Design, Marketing, and Project Management teams.* Guided the team through a massive transformation to our globalization and localization.

Bedford, Ma.

* Wrote and updated documentation for product development, support services, and end-user activities.* Led the documentation projects for the Continuous Engineering team, including coordinating the posting of deliverables.* Presented information about our documentation to customers.* Worked with multiple scrum teams on diverse features, assignments, and.

Burlington, Ma.

* Contributed to the timely production and delivery of product documentation in multiple formats.* Communicated with multiple product teams and departments.* Tested, created, and reviewed release notes, known issues, and updates to guides for multiple releases on various health science products.* Organized new and existing graphics to improve.

Amherst, Ma.

• Assisted in the instruction of English 381: Advanced Technical Writing.
• Provided one-on-one tutoring on course material.

Amherst, Ma.

• Helped students at undergrad and graduate level with writing.
• Attended regularly scheduled meetings and workshops.
• Managed the UMass Amherst Writing Center Facebook page.
• Trained in an intensive tutoring class and practicum.
• Conducted research on the image of the Writing Center through the use of SurveyMonkey and Facebook.
• Presented research on the image of the Writing Center at the Northeast Writing Center Association in Boston (April 2010).

Shrewsbury, Ma.

• Updated inter- and intra-net sites using DreamWeaver and Ektron content editors.
• Edited written content on websites.
• Conducted market research.
• Wrote project summaries.
• Composed briefing documents.
• Created website keyword sentences for search engines.

Worcester, Ma.

• Supervised a large staff.
• Resolved customer complaints.
• Oversaw checkout and carryout operations including all cashier and self-checkout terminals, maintenance, customer service, and employee disputes.

Boston, Ma.

Conducted and presented research on the University of Massachusetts—Amherst Writing Center’s on-campus image as it gained an internet presence through the media of the official UMass Amherst Writing Center and Facebook pages.

Ba, English, Professional Writing And Technical Communication

Activities and Societies: Commonwealth College (Honors), Graduating with Honors (cum laude), Writing tutor, Writing Center, Departmental.

Education record