Katheryne Beaudry Email & Phone Number

Toronto, Ontario, Canada

Built up the Private Care Ontario branch from creation, leading to growth in number of clients and growth in revenue. Manages the roster for all health care employees, keeping open lines of communication to ensure adherence with standard operating procedures (SOPs) and key performance indicators (KPIs). Acts as main liaison with Billing and Payroll to.

Toronto, Ontario, Canada

Conducted interviews, facilitated hiring and completed the onboarding process for new employees (service coordinators, personal support workers and companions). Overhauled the training curriculum for service coordinators, personal support workers and companions; co-created the Coordinator Manual. Executed monthly call quality evaluations, performance.

Toronto, Ontario, Canada

Undertook communications with clients, responding in a timely basis with professionalism and accuracy. Oversaw the schedule of services for all health care employees, relayed any schedule changes to employees and clients, and ensured all services requests are fulfilled. Kept track of employee certifications and contacted them to renew within a timely basis.

Toronto, Ontario

Case Manager in patient care and reimbursement support, specializing in Alberta and British Columbia insurance laws and trends, particularly for the pediatric patient population.Developed a professional working relationship with clinics and hospitals (Dermatology and Rheumatology departments/clinics), providing support in writing appeal letters as.

Toronto, Ontario

Assisting multiple field support managers with enrolments, reimbursement assistance and, helping patient navigate prescription drug programs (private and public) throughout Canada to obtain coverage.

Toronto, Ontario