Mortgage Loan Specialist I
Current
Aug 2022 - Present
AeroLeads people directory · profile
Kathi Houston Email & Phone Number
Mortgage Loan Officer
at
SECU
3 work emails found
@ncsecu.org
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Mortgage Loan Officer
Location
Raleigh, North Carolina, United States
Company size
Who is Kathi Houston? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Kathi Houston is listed as Mortgage Loan Officer at SECU, a company with 3178 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at ncsecu.org and a matched LinkedIn profile for Kathi Houston.
Kathi Houston previously worked as Mortgage Loan Specialist I at Secu and Sr Financial Services Officer I at Secu. Kathi Houston holds Bachelor Of Arts - Ba, English Language And Literature, General from East Carolina University.
Company email context
Email format at SECU
This section adds company-level context without repeating Kathi Houston's masked contact details.
{first}.{last}@ncsecu.org
95% confidence
AeroLeads found 3 current-domain work email signals for Kathi Houston. Compare company email patterns before reaching out.
Profile bio
About Kathi Houston
My friendly, outgoing personality coupled with my determination to excel at what I do and accomplish anything I put my mind to not only ensures success, but makes me an asset to my company and my members.
Listed skills include Teaching, Photoshop, Management, Microsoft Office, and 14 others.
Current workplace
Kathi Houston's current company
Company context helps verify the profile and gives searchers a useful next step.
Secu
5 roles
Kathi Houston work experience
A career timeline built from the work history available for this profile.
Sr Financial Services Officer I
Apr 2018 - Aug 2022
Financial Services Representative
- Promoted to FSR I in March 2017, then to FSR II in November of 2017
- Provide members assistance with monetary transactions and perform account maintenance as needed such as address change, funds transfer setup and/or change, card services functions, and online assistance
- Collect and charge off SECU negative checking accounts
- Experienced with collection of salary advance loans
- Perform member services such as opening new accounts, keying loan applications, monitoring and servicing internet messages
- Notarize documents upon request
May 2016 - Apr 2018
Customer Service Representative 3
- Promoted to Customer Service Representative 3 in May 2015
- Provide account assistance to customers who have filed bankruptcy, their attorneys or trustees, and insurance companies or other third parties as necessary
- Consistently de-escalate and diffuse difficult situations while fulfilling customers’ needs
- Adhere to and stay up to date on policy and procedures for WFDS as well as bankruptcy laws and guidelines
- Verify or process payments, gather repossession fees and payment quotes, provide specific situational instructions to customers and refer for legal advice when appropriate
- Fax or mail documents and paperwork to customers or attorneys per routine procedure or as requested, forward settlement offers for review to management, and review any other documentation provided by the customer or.
May 2015 - May 2016
Customer Service Representative
- Provide excellent customer service in a fast-paced call center environment, assisting customers with their auto loans, while staying up to date on policy and procedures
- Transfer calls to appropriate departments for assistance
- Assist customers with troubleshooting errors with their personal online accounts
- De-escalate and diffuse difficult situations, going out of the way to fulfill the customers’ needs
- Document accounts accurately and with detail
Mar 2014 - May 2015
Team & coworkers
Colleagues at SECU
Other employees you can reach at ncsecu.org. View company contacts for 3178 employees →
DG
Delisa Grant
Colleague at Secu
Sanford, North Carolina, United States, United States
View →
LS
Leslie Sampson
Colleague at Secu
Greensboro--Winston-Salem--High Point Area, United States
View →
HG
Hugo Guevara
Colleague at Secu
Greensboro, North Carolina, United States, United States
View →
JA
Jo Anne Strawser
Colleague at Secu
Charlotte, North Carolina, United States, United States
View →
LM
Lora Melton
Colleague at Secu
Hillsborough, North Carolina, United States, United States
View →
CT
Cynthia Tuttle
Colleague at Secu
Pinnacle, North Carolina, United States, United States
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CZ
Cedric Zaz
Colleague at Secu
Greater Perpignan Area, France
View →
CC
Chong C
Colleague at Secu
Cebu, Central Visayas, Philippines, Philippines
View →
CT
Cece Todorovska
Colleague at Secu
North Macedonia, Macedonia, The Former Yugoslav Republic Of
View →
MS
Maegan Spontak Gentlem10@Ecu.Edu
Colleague at Secu
Raleigh, North Carolina, United States, United States
View →
Delisa Grant
Colleague at Secu
Sanford, North Carolina, United States, United States
View →
LS
Leslie Sampson
Colleague at Secu
Greensboro--Winston-Salem--High Point Area, United States
View →
HG
Hugo Guevara
Colleague at Secu
Greensboro, North Carolina, United States, United States
View →
JA
Jo Anne Strawser
Colleague at Secu
Charlotte, North Carolina, United States, United States
View →
LM
Lora Melton
Colleague at Secu
Hillsborough, North Carolina, United States, United States
View →
CT
Cynthia Tuttle
Colleague at Secu
Pinnacle, North Carolina, United States, United States
View →
CZ
Cedric Zaz
Colleague at Secu
Greater Perpignan Area, France
View →
CC
Chong C
Colleague at Secu
Cebu, Central Visayas, Philippines, Philippines
View →
CT
Cece Todorovska
Colleague at Secu
North Macedonia, Macedonia, The Former Yugoslav Republic Of
View →
MS
Maegan Spontak Gentlem10@Ecu.Edu
Colleague at Secu
Raleigh, North Carolina, United States, United States
View →
2 education records
Kathi Houston education
Bachelor Of Arts - Ba, English Language And Literature, General
Education record
FAQ
Frequently asked questions about Kathi Houston
Quick answers generated from the profile data available on this page.
What company does Kathi Houston work for?
Kathi Houston works for SECU.
What is Kathi Houston's role at SECU?
Kathi Houston is listed as Mortgage Loan Officer at SECU.
What is Kathi Houston's email address?
AeroLeads has found 3 work email signals at @ncsecu.org for Kathi Houston at SECU.
Where is Kathi Houston based?
Kathi Houston is based in Raleigh, North Carolina, United States while working with SECU.
What companies has Kathi Houston worked for?
Kathi Houston has worked for Secu and Wells Fargo.
Who are Kathi Houston's colleagues at SECU?
Kathi Houston's colleagues at SECU include Delisa Grant, Leslie Sampson, Hugo Guevara, Jo Anne Strawser, and Lora Melton.
How can I contact Kathi Houston?
You can use AeroLeads to view verified contact signals for Kathi Houston at SECU, including work email, phone, and LinkedIn data when available.
What schools did Kathi Houston attend?
Kathi Houston holds Bachelor Of Arts - Ba, English Language And Literature, General from East Carolina University.
What skills is Kathi Houston known for?
Kathi Houston is listed with skills including Teaching, Photoshop, Management, Microsoft Office, Microsoft Word, Powerpoint, Research, and Microsoft Excel.
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