Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.Conduct post-event evaluations to determine how future events could be improved.Maintain records of event aspects, including financial details.Review event bills for accuracy, and approve payment.Negotiate contracts with such service providers and suppliers.Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.Direct administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries.Plan and develop programs, agendas, budgets, and services according to customer requirements.Design and implement efforts to publicize events and promote sponsorships.

Assisted the Operations Manager to oversee our Operations Team and work to provide our franchisees and clients the support, training, and customer service needed to continually represent and uphold the Jani-King standards that continues to secure the top ranking franchise companies.

Partner with clients to guide and support them through the weight management process during weekly one-on-one consultations. Initiate follow-up phone contact with clients to monitor progress. Sell products and menu options to clients based on their individual needs.

Provided administrative support to the Membership Director. Assisted with membership prospecting and contract writing. Invoiced and tracked annual membership renewals; coordinated membership events; managed database; assisted with completion of semi-annual Visitors' Guide by soliciting membership statements and reviewing/proofreading content before going to print.

Sponsorship sales and account management; generate leads, sales proposals and presentations; prepared sponsorship contracts and engaged in negotiations for the 2000 California State Fair. Participated in Cal Expo Sponsorship Valuation.