Provide administrative support to the Technical Services Manager, Technical Product Managers and Area Agronomists for the CBU. General duties include: database management, presentation development, telephone coverage, scheduling of the area manager’s daily calendar, expense reporting, AP/AR processing, large scale meeting planning, and generating business correspondence.• Produce and work with Area Agronomist on designing and writing a cornerstone monthly print Newsletter titled Walking Your Fields that has an audience of 300,000+ Pioneer customers.• Work with Area Agronomist on writing a weekly web-published “hot topic” newsletter titled Scanning Your Fields that has an audience of 200,000+ Pioneer customers.• Manage the Central Business Unit’s SharePoint website.• Create, develop and assist in writing very large, professional, high quality multi-media presentations.• Coordination of interviewing, hiring and organizing orientation for the CBU 2009 PAT Interns.

Provided administrative support for the Marketing Manager and the Manager of Customer Support, as well as Product Managers and general marketing staff. General duties included: database management, presentation work, phone coverage, scheduling of the Senior Manager’s daily calendars, planning of meetings, generating business correspondence and acting as an administrative liaison between various John Deere factories as well as corporate headquarters located in Moline, Illinois. • Managed the JD AMS Marketing website.• Prepared monthly Customer Survey Information by gathering, analyzing and graphing data to represent understandable and readable representations of overall customer satisfaction. • Generated daily, weekly and monthly sales reports for JD-AMS products. • Event Planning for executive meetings, this included the 2006 and 2007 Dealer Advisory Council Meeting. • Recipient of the “People’s Choice” Award in the Commitment category.

Provided administrative support for the Chief Medical Officer, Director of Health Services, Appeals Coordinator and Community Nurse Advocates. Duties included: database management and development, coordination of conference calls and video conferencing, generated correspondence and maintained legal documents for state regulatory agencies, general scheduling of the Chief Medical Officer’s daily calendar, and high-level presentation work.• Documented, recorded and coordinated all incoming complaints and appeals from Health Plan members and providers. • Generated daily, weekly and monthly various Hospital Utilization, Denial, and Authorization Analysis reports and detail information to the President of the Health Plan, as well as other members of management.• Event Planning for high-level quarterly meetings, including: Best Practice Workgroup, Utilization Management Committee and five Regional Care Councils.• Assisted in numerous projects: i.e., desktop publishing and project management.

Payroll Coordination duties included: managing payroll for 800+ retail employees, managing headcount for each stores staff, reporting on headcount and exemptions to senior executives. Responsible for a major weekly payroll mailing for entire retail staff. Human Resources Coordination included: generating all new hire kits, processing all new hires, reclassifying all employee transfers, promotions, employee terminations, corrective actions and benefits coordination for 80+ stores. Both functions of this position required working closely with senior managers within RDG, as well as several outside departments within Bose Corporation.• Designed and created a “How To” employee manual documenting several processes for payroll and HR paperwork. • Involved in process improvement teams pertaining to training and operations within RDG.• Created and maintained a headcount database for 900+ employees.• Assisted in several special projects: i.e., desktop publishing, mass communications to the field, presentation work, and assisted in the development of ORT standards.• Recipient of Continuous Improvement award for streamlining payroll process.