•Maintained safe environments at all times.•Reviewed and followed parent directions for all aspects of children's care.•Operated vehicles, appliances and equipment in the correct way.•Developed activities that helped children develop physically and mentally.•Communicated with children in developmentally appropriate way.•Maintained a safe play environment by emphasizing and maintaining cleanliness and organization.•Built constructive and open relationships with families with forthright yet friendly communication.

•Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.•Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.•Learned, referenced and applied product knowledge information.•Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.•Described product to customers and accurately explained details and care of merchandise.•Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot and professionally. •Documented all customer inquiries and comments in our database.•Directed calls to appropriate individuals and departments.•Handled all customer relations issues in accordance with company policies.

•Maintain store in stock and performed inventory.•Assisted customer with billing and new accounts.•Educated customers on products, services and coverage.•Register maintenance.•Fulfilled Cellular phone activations.