Provide administrative support for a Senior Vice President of Sales turned Real Estate Agent. Responsibilities have included travel arrangements, expense report preparation, financial tracking and reconciliation, preparation of marketing materials, maintaining client database, managing multiple staff calendars, prioritizing incoming mail, providing computer support, answering phones.

Completed four census operations: trained staff at eligible self-enumerating facilities, assisted with directing crews of 16 enumerators, conducted field observations of enumerators, instructed enumerators on proper field techniques, procedures and confidentiality issues, conducted enumeration activities in a variety of settings both individually and as lead enumerator.

Initiated, developed and documented streamlined, semi-automated locker assignment project saving 100+ hours of labor per year; co-chaired/managed four book fairs; served on community advisory committee for three years; initiated process resulting in improved student safety; volunteer coordinator/classroom volunteer for eight years; tutored math students.

As Matching Funds Coordinator for non-profit brain cancer research and education fundraising organization: • Developed process for tracking/collecting eligible matching funds; enhanced identification of eligible matching fund donations • Increased matching funds collected to 300% of prior year’s receipts• Initiated documentation of employer matching gift program guidelines; increased participating employer list by 600%Led post-auction purchase bundling process for efficient, accurate product pick-up of auction purchases

Served six years as president, treasurer, and secretary on Board of Directors during non-consecutive terms. Accomplishments: formalized operating procedures, established a capital improvement fund, increased returns on excess funds, developed budgets, automated bill payment, improved communications with membership, initiated annual community picnic. Maintained membership database and published HOA directory in intervening years.

• Project Manager for complex, high-profile corporate information system development projects directly supporting senior management’s achievement of corporate goals. Projects primarily focused on corporate cost and utilization management. Responsibilities included all phases of system development life cycle (requirements through implementation), designing relational databases, determining staffing requirements, acquiring/supervising staff, and progress reporting.• Tapped to participate in detailed evaluation of vendor claims processing systems to determine compatibility with business and systems requirements due to extensive expertise with corporate claims data and claims processing knowledge• Successfully worked with individuals from all levels of the organization• Possess strong detail-oriented analytical skills required for successful complex problem identification and resolution• Received special recognition from vendor liaison for “turning point” contribution on major corporate project• Advanced from Programmer Trainee to Sr. Systems Analyst