Katy Hicks Email & Phone Number

Waltham, Ma, Us

I manage and execute the planning process associated with higher-profile, large customer facing events in the interest of increasing the recognition of Connection as a National Solutions Provider. I also coordinate the various operations and logistics of the event from event concept to location, date, agenda, venue. As Event Operations Manager, I develop a clear event process to increase efficiencies and track & measure ROI tied to each activity and/or event, maintain our event software; as… Show more I manage and execute the planning process associated with higher-profile, large customer facing events in the interest of increasing the recognition of Connection as a National Solutions Provider. I also coordinate the various operations and logistics of the event from event concept to location, date, agenda, venue. As Event Operations Manager, I develop a clear event process to increase efficiencies and track & measure ROI tied to each activity and/or event, maintain our event software; as well as manage, build, and deploy our event mobile app for higher profile events.I am dedicated to exceptional customer service and high levels of performance with a proven record of exceeding goals in attendee satisfaction, ROI, and budget management. I am adept at determining which events will be face-to face, virtual or hybrid. I consider myself an expert at quickly assessing needs, developing plans, and implementing solutions that meet company needs in marketing and event performance while also being able to pivot as needed. I maintain strong relationships with quality Partners and internal resources.I working hand in hand with Program Marketing to help plan and execute Connection's Technology Summit Series of events. These events across the United States are our largest customer facing experiences; custom tailored to focus on how the latest advances in technology can help expand creativity, boost efficiency, and improve productivity. Show less