Katy Hicks Email & Phone Number

Pensacola, Florida, United States

Pensacola, Florida, United States

• Perform assistant director duties to foster alumni relations by creating meaningful connections through dynamic programs and events to generate interest and support among alumni, current students, and the college.• Plan all alumni events on-site and out-of-state with the highest recorded attendance at a 25% increase by coordinating all arrangements, event registration, traveling to host, assisting with executive scripts and handling ProPresenter, PowerPoint, & Keynote presentations. • Constructed and executed social media strategies to grow Instagram following and Facebook group membership over 100%.• Direct and revise all communication and marketing materials including social media, web design and content, promotional videos, digital, and print pieces.• Propose fundraising campaigns to generate funds for students with financial strains.• Generate data reports for analytics and recommendations.• Coordinate and schedule appointments, document meetings, take notes, compile summaries, and compose reports.• Assist alumni with attaining academic records and maximizing the career-related and social resources provided through their alumni association accounts. • Promoted from assistant coordinator to coordinator while continuing to assist, delegate, or manage the responsibilities listed below.

Pensacola, Florida Area

• Collaborated with coworkers to create marketing strategies to promote event attendance and program engagement. • Created and designed content for social media channels weekly. • Networked as a liaison with prioritized external organizations to initiate employment opportunities for students.• Attained certification to counsel students one-on-one through job applications, 500+ résumé reviews, and interview prep appointments. • Managed customer relations by handling facility tours, phone calls, emails, data reports, and data entry for over 4,000 client accounts, 24,000+ community relations, and 1,500+ ministries.• Assisted with planning and instructing career-readiness workshops through public speaking to students.

Pensacola, Florida Area

• Developed customer service skills by greeting students, staff, and guests.• Monitored security by checking IDs and confronting inappropriate or unusual behavior.• Kept record of daily occurrences and reported to supervisor.• Coached newly-hired receptionists on best practices.

Cumming, Georgia

• Maximized customer service skills by assisting customers with a variety of inquiries by handling the phone, greeting customers, and operating the register. • Trained to interact with and offer creative solutions to customers in the floral and fabric departments. Created compelling table displays to increase sales.• Worked seasonally during academic semester breaks.

Master Of Arts, Graphic Design, Gpa 3.75/4.0

Focused studies on reaching the needs of a target market by visually enhancing a brand's mission through specific channels.

Bachelor Of Science, Advertising And Public Relations - Graphic Design Minor, Gpa 3.93/4.0 Summa Cum Laude

Activities and Societies: ... • President and Chaplain of the Phi Sigma Rho Student Organization (Sorority Equivalent: 90 members) •.