Verizon – (ACS/Innova Solutions Contracting Agency) Enterprise Risk – Third Party Risk Management Analyst - REMOTE June 2021 – December 2023 ▪ Managed a comprehensive vendor risk analysis portfolio for over 20,000 vendors at Verizon, enhancing compliance with key areas including, HIPAA, Business Continuity, Information Security, Supply Chain Risk Management, Privacy Domestic and International, E-Waste, and Physical Security. As well as ensuring internal risk areas such as ABAC, FHA, Global Security, Sanctions, Financials, etc. completed accurately, while significantly boosting Verizon’s adherence to industry and international standards.▪ Collaborated with the Business Project Leads and Sourcing partners to ensure risk analysis was evaluated before approval of any individual engagement for each supplier, or vendor.▪ Managed special projects as assigned and identified in the department, such as Purchase Orders, Sanctions, Supplier Contact Analysis, Non-Sourcing requests, Retirement requests, Due Diligence Questionnaires, and Inherent Risk Questionnaires.▪ Facilitated calls with Executives to discuss analysis results with Business Project Leads, Risk Experts, and Sourcing partners to ensure compliance with any outstanding Quality Assurance, Issues Management, and compliance concerns.▪ Coordinated with IT team members to ensure that system analysis was accurate and consistent amongst all 20,000 Vendors in Archer system of record. Administered weekly test scripts to determine gaps in processes and provided solutions to IT team from the end-users.

Lending (Mortgage Servicing) – Purchase Clearing Analyst Jan 2015 – December 2019▪ Audit 2015 - Conducted detailed audits for foreclosure and bankruptcy loans, analyzing and reporting quality results in ACES. Provided key feedback and formulated new operational queries to enhance departmental efficiency.▪ Promoted to Claims Analyst in 2017 – File claims for FNMA/FHLMC/FHA, prepare document packages, and determine claims item eligibility.▪ File MOD’s PIF’s and reinstatement claims in Loansphere, Encompass, and Vendorscape, monitoring numerous systems daily.▪ Implemented special projects assigned by management: Bond Loans, Indemnification tracking, CRFS Note Sale, and Monitor MI and CRFS document EMAIL in boxes and respond to requests within given SLA.▪ Promoted to Purchase Clearing Analyst in 2018. – Loan Delivery JUMBO Loans for multiple investors. Deliver time sensitive loan packages and collateral to investors. Provided tracking and followed up with investor to ensure delivery and provide any additional items within SLA. ▪ Maintained ALL JUMBO FLOW and TRADE PIPELINE to ensure delivery within SLA. ▪ Government Insuring – FHA Connection monitoring, updating, and tracking for 92900A’s and case number assignments.

Lending (Mortgage Servicing) – Business Controls Analyst Feb 2006 – March 2014 ▪ CUSTOMER SERVICE CALL CENTER 2006 - Zero Coupon Second Level Queue, Special Loans Second Level Queue, Tax Research Second Level Queue, Internet Second Level Queue, Payment Research Queue, Loan Admin Trainer, EPW Research Team ▪ PROMOTED TO CALL CENTER – Loan Admin Trainer for Call Center 2007▪ PROMOTED TO AUDITOR – QUALITY ASSURANCE TEAM 2008 ▪ MANAGED Consolidation, Extension, and Modification Agreement (CEMA) Processing Team to ensure accuracy of CEMA documents prepared by team of processors. ▪ Accurately completed audit reviews for CEMA, Partial Release, Avigation Easements, Oil and gas Leases, and Qualified Assumptions.▪ Completed ROOT CAUSE ANALYSIS reviews with each line of business to outline repeated failed audit findings, and determine solutions for improvement, or outline issues causing identified errors. COLLABORATED with stakeholders to improve audit results based on findings reporting, and issues management results.▪ Developed and maintained intricate Excel reporting for Audit findings Root Cause Analysis tracking across multiple lines of business. Responsible for accuracy, efficiency and monthly updates.