Expert customer service representative with account management skills. I specialize in high volume and fast paced environments. I am extremely flexible and able to move from one focus to the next depending on business needs.I provide the customer an experience I expect to receive. I'm here to help, not just do a job. I smile when I'm on the phone and deliver the treatment and respect you deserve as our customer. I know how to engage you in a conversation to help identify your needs and then I know how to get you the resolution you are looking for. I am a team player. I want my coworkers to succeed as well. That is why I am happy to share my knowledge and help them walk through different technical processes and software until they understand. I am willing to assist with projects when needed.I am who and what you want answering the phone when you call a business. A polite, knowledgeable, and friendly person who takes accountability and will work for a solution that pleases both business and customer.