Kathleen Bates Email & Phone Number

Doha, Qatar

As Program Manager, I have established and initiated operations on the first-ever specialized sports programs for the disabled community. I created and deliver program operating procedures/processes and develop program infrastructure through course curriculum, registration/participant evaluation process, and community awareness campaigns, I provide strategic expertise to the organization on inclusive and accessibility issues/best practices across Qatar.Key achievements:• Designed and implemented the first-ever Ability Friendly Aquatics program within Qatar Foundation.• Formulated brand new, first-of-its-kind sports programming for Qatar Foundation.• Delivered thousands of individual lessons across multiple locations focused on learner transformation.• Finalist and shortlisted for the People's Choice Award through the UK Disability Business Forum.• Built and led a team of 11 members aligned with organizational vision to implement and deliver large-scale programs.• Drafted and introduced unique policies/procedures for the Qader Financial Award.• Wrote and delivered the accessibility training to the World Cup volunteers, facilitating the transition as most accessible World Cup ever held in collaboration with other members. Positioned as one of the key spokespersons and experts on accessibility for Qatar Foundation during the FIFA 2022 World Cup.

Doha, Qatar

As Chief Executive Officer, I designed the first-ever Aquatics program in Qatar for people with disabilities to learn to swim, snorkel, and scuba dive. My key responsibilities included: formulating cost-effective plans, forming corporate partnerships with Qatar-based companies, such as Aspire, Sasol, and D-Adapt, and overseeing business and project planning, logo designing, company branding, and marketing activities.Key achievements:• Bestowed commendations from Vodafone and awarded the prestigious "World of Difference Grant".• Streamlined the organization's operations by creating and overseeing the board of directors' activities.• Received first place award for a custom-made snorkel in a 3D design/printing competition.• Taught and certified the first-ever disabled Qatari as a licensed scuba diver; the story later developed into an inspirational movie.• Provided several thousand lessons to disabled persons in the GCC region to improve and enhance their quality of life.• Awarded acknowledgement from Festival Magazine as one of Qatar's top 30 most influential community members.

Doha, Qatar

At HEC Paris, I designed and implemented a prototype two-year Executive Specialized Master's degree program in strategic business unit management. Moreover, I developed academic calendars/e-learning platforms, organized detailed project plans, ensured community environment and collaborative team atmosphere inherent throughout program structure, and oversaw communication and collaboration between local service providers, students, alumni, and faculty/university management.Key achievements:• Steered the successful launch of the beginning class targeted toward 47 international executive-level participants.• Orchestrated the roll-out of two new consecutive cohorts in 2014 by devising program management aspects.• Established, coached, and led a full-time project support staff and professors team during all academic modules.• Optimized program operations, such as providing personalized support to all participants.• Initiated an adequate internal control system by designing processes and procedures for start-up operations while fostering collaborations with the home campus in Paris.

Doha, Qatar

As Head of Community Support Services, I steered the delivery of exceptional sports and recreation services for the diverse global community of 8K individuals. Moreover, I trained and developed local and national trainees focusing on individual and group-level improvement, headed the Community Support Department, and provided innovative community-based programs, activities and events to diverse global community of 8k individuals.Key achievements:• Reduced and controlled additional operational costs by managing a QR5M budget.• Led the planning and successful delivery of Lulu Shopping Center's opening ceremony.• Earned acknowledgement for rendering consultancy services for World Cup 2022 stadium design.• Ensured seamless operations at the Community Center and Clubhouse through robust administrative support and a comprehensive operational framework.

Mcmurdo Station, Antarctica

● Developed and managed recreation program for winter-over population of 202 focusing on health, welfare, and overall morale.● Directed operations for multi-purpose recreational facilities including gyms, bars, library, craft room, and band rehearsal studio.● Planned schedules, created promotional materials, and facilitated on-site support for weekly sporting leagues, regular tournaments, and seasonal special events.● Managed 2 full-time and 40 part-time staff and coordinated 100 volunteers; trained 7 incoming summer staff.● Authored step-by-step guide on successful winter recreation operations, including outdoor recreation safety in extreme cold weather conditions.

Republic Of The Marshall Islands

● Exercised strategic management responsibilities to plan, organize, and direct recreational and special events for 2,500 personnel on a remote island.● Administered $250,000 USD budget to operate all entertainment and cultural units.● Managed and coordinated the work of 40 fulltime and 300 part-time personnel.

Johnston Island

● Programmed recreation activities and special events for 1,000 residents.● Directed 40 part-time staff members; managed $500,000 USD budget for six facilities / inventories.● Managed daily marina operations, performed lifeguard duties and taught specialty art classes.