Kathryn Forrest

Kathryn Forrest Email and Phone Number

Executive General Manager Operations and Transformation/ General Manager/Non executive Director in for Purpose organisations @ Hostplus
australia
Kathryn Forrest's Location
Greater Melbourne Area, Australia
Kathryn Forrest's Contact Details

Kathryn Forrest work email

Kathryn Forrest personal email

n/a
About Kathryn Forrest

An experience senior executive , Kathryn’s ability to anticipate industry trends and provide insightful strategic thinking empowers companies to make better decisions.Kathryn is a big picture, future focused thinker and her leadership style promotes strong links between strategies, teams, companies and industries. She has held multiple senior strategic and operational roles which have required influencing skills at the highest level and the ability to engage and motivate large teams. Highly regarded for her ability to convert industry insights into strategic foresight, Kathryn generates ideas that can be converted into practical action plans, with an emphasis on alignment to company objectives. She remains focused on ensuring full integration with relevant business units, while optimising service delivery in a highly regulated environment.Kathryn’s strategic leadership is propelled by her deep understanding of best practice in financial services organisations and curiosity about what the future holds for the industry. She has sponsored and led many key initiatives including large scale transformation programs focused on improved efficiency without compromising data integrity. Kathryn is actively involved in the Insurance and Superannuation sector providing shared knowledge to assist in uplifting the industry standards and improving policy settings. Kathryn is a values based leader and is passionate about improving the gender balance of women in leadership positions. She is also a Non-Executive Director for Expression Australia an organisation that provides services to Deaf and hard of hearing Australians.

Kathryn Forrest's Current Company Details
Hostplus

Hostplus

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Executive General Manager Operations and Transformation/ General Manager/Non executive Director in for Purpose organisations
australia
Website:
hostplus.com.au
Employees:
259
Kathryn Forrest Work Experience Details
  • Hostplus
    Executive Manager- Administration Services
    Hostplus Feb 2024 - Present
    Australia
  • Telstrasuper
    Executive General Manager Transformation
    Telstrasuper Jan 2022 - Aug 2023
    Designed 2-year transformation program to leverage existing technology platforms enabling optimisation of service delivering, producing significant cost savings. Improved customer satisfaction with increase in straight through transactions. Organisational realignment resulting from the transformation reduced complexities and overheads allowing for scale. led highly motivated teams using Agile delivery methods to achieve continuous delivery during the course of the program.
  • Telstrasuper
    Executive General Manager, Operations
    Telstrasuper Jan 2016 - Oct 2022
    Melbourne, Australia
    Responsible executive for inhouse administration for over 80,000 members of accumulation, pension and defined benefit products, custodian of the Group insurance policy, highly regarded member of the executive team successfully sponsoring major strategic initiatives. Lead and motivate high performing teams allowing for exceptional results in efficiency and innovation, whilst also using talent matrix and succession planning as a key tool to provide opportunities
  • Unisuper
    National Manager Employer Relationships
    Unisuper 2010 - 2015
    Melbourne, Australia
    Designed and implemented an evolutionary Employer servicing model to increase strategic positioning and shift client relationships from tactical to strategic. Sponsored and led the development of a fully integrated digital platform that allowed straight through processing for defined benefit members ensuring efficiency, including the introduction of a more intuitive website.Improved all communication channels by ensuring adequate balance between a digital platform and personal… Show more Designed and implemented an evolutionary Employer servicing model to increase strategic positioning and shift client relationships from tactical to strategic. Sponsored and led the development of a fully integrated digital platform that allowed straight through processing for defined benefit members ensuring efficiency, including the introduction of a more intuitive website.Improved all communication channels by ensuring adequate balance between a digital platform and personal interaction. Show less
  • Unisuper
    Head Of Operations
    Unisuper 2005 - 2010
    Melbourne, Australia
    Embedded a culture of continuous improvement, based on metrics based performance, transforming processing times from weeks to days.Streamlined servicing models to optimise a customer centric view in multiple areas including claims and pensions.
  • Mcmillan Shakespeare (Mmsg)
    Executive Manager, Operations
    Mcmillan Shakespeare (Mmsg) 1998 - 2002
    Designed and implemented a digital platform to track and manage all processing, enabling full transparency of volumes and improving efficiencies by 50% Established and managed the Project Management Office (PMO). This involved introducing project Management methodology, including both Agile and Waterfall.
  • Superpartners
    Client Relationship Manager, Administration Manager, Project Manager
    Superpartners 1994 - 1998
    Melbourne, Australia
  • Unisuper
    Account Management, Manager Pensions
    Unisuper 1991 - 1994
    Melbourne, Australia
  • Victorian State Super Board
    Team Leader Customer Service And Team Leader Contributions Management
    Victorian State Super Board 1987 - 1990
    Melbourne, Australia

Frequently Asked Questions about Kathryn Forrest

What company does Kathryn Forrest work for?

Kathryn Forrest works for Hostplus

What is Kathryn Forrest's role at the current company?

Kathryn Forrest's current role is Executive General Manager Operations and Transformation/ General Manager/Non executive Director in for Purpose organisations.

What is Kathryn Forrest's email address?

Kathryn Forrest's email address is ka****@****.com.au

Who are Kathryn Forrest's colleagues?

Kathryn Forrest's colleagues are Laura Yazbek, James Sookun, Frank Marcaccio, Bruce Smethurst, Paige Mcrostie, Cara Bodini, Sam Abishara.

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