Kathryn Forrest Email and Phone Number
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An experience senior executive , Kathryn’s ability to anticipate industry trends and provide insightful strategic thinking empowers companies to make better decisions.Kathryn is a big picture, future focused thinker and her leadership style promotes strong links between strategies, teams, companies and industries. She has held multiple senior strategic and operational roles which have required influencing skills at the highest level and the ability to engage and motivate large teams. Highly regarded for her ability to convert industry insights into strategic foresight, Kathryn generates ideas that can be converted into practical action plans, with an emphasis on alignment to company objectives. She remains focused on ensuring full integration with relevant business units, while optimising service delivery in a highly regulated environment.Kathryn’s strategic leadership is propelled by her deep understanding of best practice in financial services organisations and curiosity about what the future holds for the industry. She has sponsored and led many key initiatives including large scale transformation programs focused on improved efficiency without compromising data integrity. Kathryn is actively involved in the Insurance and Superannuation sector providing shared knowledge to assist in uplifting the industry standards and improving policy settings. Kathryn is a values based leader and is passionate about improving the gender balance of women in leadership positions. She is also a Non-Executive Director for Expression Australia an organisation that provides services to Deaf and hard of hearing Australians.
Hostplus
View- Website:
- hostplus.com.au
- Employees:
- 259
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Executive Manager- Administration ServicesHostplus Feb 2024 - PresentAustralia -
Executive General Manager TransformationTelstrasuper Jan 2022 - Aug 2023Designed 2-year transformation program to leverage existing technology platforms enabling optimisation of service delivering, producing significant cost savings. Improved customer satisfaction with increase in straight through transactions. Organisational realignment resulting from the transformation reduced complexities and overheads allowing for scale. led highly motivated teams using Agile delivery methods to achieve continuous delivery during the course of the program. -
Executive General Manager, OperationsTelstrasuper Jan 2016 - Oct 2022Melbourne, AustraliaResponsible executive for inhouse administration for over 80,000 members of accumulation, pension and defined benefit products, custodian of the Group insurance policy, highly regarded member of the executive team successfully sponsoring major strategic initiatives. Lead and motivate high performing teams allowing for exceptional results in efficiency and innovation, whilst also using talent matrix and succession planning as a key tool to provide opportunities -
National Manager Employer RelationshipsUnisuper 2010 - 2015Melbourne, AustraliaDesigned and implemented an evolutionary Employer servicing model to increase strategic positioning and shift client relationships from tactical to strategic. Sponsored and led the development of a fully integrated digital platform that allowed straight through processing for defined benefit members ensuring efficiency, including the introduction of a more intuitive website.Improved all communication channels by ensuring adequate balance between a digital platform and personal… Show more Designed and implemented an evolutionary Employer servicing model to increase strategic positioning and shift client relationships from tactical to strategic. Sponsored and led the development of a fully integrated digital platform that allowed straight through processing for defined benefit members ensuring efficiency, including the introduction of a more intuitive website.Improved all communication channels by ensuring adequate balance between a digital platform and personal interaction. Show less -
Head Of OperationsUnisuper 2005 - 2010Melbourne, AustraliaEmbedded a culture of continuous improvement, based on metrics based performance, transforming processing times from weeks to days.Streamlined servicing models to optimise a customer centric view in multiple areas including claims and pensions. -
Executive Manager, OperationsMcmillan Shakespeare (Mmsg) 1998 - 2002Designed and implemented a digital platform to track and manage all processing, enabling full transparency of volumes and improving efficiencies by 50% Established and managed the Project Management Office (PMO). This involved introducing project Management methodology, including both Agile and Waterfall. -
Client Relationship Manager, Administration Manager, Project ManagerSuperpartners 1994 - 1998Melbourne, Australia -
Account Management, Manager PensionsUnisuper 1991 - 1994Melbourne, Australia -
Team Leader Customer Service And Team Leader Contributions ManagementVictorian State Super Board 1987 - 1990Melbourne, Australia
Frequently Asked Questions about Kathryn Forrest
What company does Kathryn Forrest work for?
Kathryn Forrest works for Hostplus
What is Kathryn Forrest's role at the current company?
Kathryn Forrest's current role is Executive General Manager Operations and Transformation/ General Manager/Non executive Director in for Purpose organisations.
What is Kathryn Forrest's email address?
Kathryn Forrest's email address is ka****@****.com.au
Who are Kathryn Forrest's colleagues?
Kathryn Forrest's colleagues are Laura Yazbek, James Sookun, Frank Marcaccio, Bruce Smethurst, Paige Mcrostie, Cara Bodini, Sam Abishara.
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Kathryn Forrest
Brisbane City, Qld -
Kathryn Forrest
Greater Perth Area -
Katherine Forrest
Financial Services Regulation Partner At King & Wood MallesonsGreater Melbourne Area1au.kwm.com
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