With 20 years of extensive experience in Clinical Laboratory Operations, Quality Systems Management, and Project Management, I am a seasoned leader who can help take an organization to the next level.As the Quality Manager at Wisconsin Diagnostic Laboratories, I am responsible for managing the Quality Program, Internal Auditing, and Process Improvement. My expertise lies in developing and implementing robust quality processes, enhancing clinical laboratory efficiency, and ensuring compliance with stringent regulations (CLIA and CAP) while prioritizing continuous improvement and patient safety.Throughout my career, I have always strived for consistent excellence, and have been recognized for my performance-driven leadership and collaborative approach to developing useful operational strategies.My academic highlights:● I have achieved an MBA from Southern Oregon University.● I hold a Graduate Certificate in Healthcare Management from Oregon Health and Science University.● I have completed a Bachelor's degree in Business Management from Wisconsin Lutheran College.● I have also completed a degree in Clinical Laboratory Technology from Milwaukee Area Technical College.My Technical Skill-stack:● I have extensive knowledge of workspace management technologies such as Microsoft Office, Google Workspace, SharePoint, OneNote, and Epic Care, amongst several other tools.My goal and skillset:I am an exceptional team leader and always work in a high-performance mode. Whenever possible, I look for opportunities to immerse myself in a challenging environment where I could use my leadership, management skills and experience to drive organizational goals.Looking forward to connecting with other ambitious professionals!