Kathryn Mcmahon Email & Phone Number

Nunawading, Victoria, Australia

Blackburn North, Victoria, Australia

Melbourne, Australia

Responsible for enhancing our customer experience through partnering with key stakeholders to deliver business improvements. Improve the tiered service model through the optimisation of our enabling technology.Responsibilities;• support and lead the optimisation of our people experience through the delivery of our technology roadmap• Improve HR tiered service model and enhance customer experience • Deliver business improvements and drive efficiencies to stakeholders and customers • Empower HR peers to create holistic view of HR for our customers• Influence stakeholders to develop continuous improvement mindset

Melbourne, Australia

Responsible for enhancing self service channels to improve the delivery of our HR tiered service model. Develop and embed agile methodology and lean principles to improve day to day ways of working in HR.• Improve delivery of HR tiered service model and enhance self service channels• Develop agile and lean principles to implement in HR• Embed agile ways of working within HR• Creation of simple, accessible people practices and process• Implement continuous improvement framework

Melbourne, Australia

Responsible for partnering with HR stakeholders to identify and implement optimisation opportunities to create more efficient work practices.Responsibilities• Identify optimisation opportunities for new HR operating model.• Partner with HR stakeholders to implement improvement activities.• Maintain and continuously improve Optimisation owned platforms including Intranet, Knowledge management system, Employee Interaction Centre.

Melbourne, Australia

Responsible for uplifting the capability of the CGU HR front line team through the design and implementation of a coaching framework focusing on developing the team and enhancing the experience they provide to customers.

Melbourne, Australia

Responsible for building leadership capability in leaders across Swann Insurance and Financial Institution & Affinity aligning to their individual business unit people strategies. Through partnering with leaders to the focus was to continue to build and maintain high performing teams to meet business unit and company wide objectives.

Melbourne, Australia

Responsible for designing and implementing a fit for purpose people strategy aligning to the overall business objectives for Swann Insurance.

Melbourne, Australia

Responsible for providing accurate and meaningful HR generalist support to leaders within the Engine Operations.

Bachelor Of Business, Human Resources Management And Services

Vce