I have spent the last seven years working in the customer service industry. I am a problem solver and I enjoy helping people. I can provide quick response to inquiries and resolve issues when they arise. I work well in groups of people or on my own. I can multi-task. I handle stressful situations well. I am comfortable talking to people whether in person, on the phone, or via e-mails. I am knowledgeable in computer programs and I am very comfortable using a computer and the internet. I am proficient with Microsoft software. I consistently type 72 wpm with a 98% accuracy.