Kathryna C. Email & Phone Number

Shreveport, Louisiana, United States

Communicate with client, carrier and internal teams to manage and resolve billing and/or rate issues.Manage aspects of account setup including generating web users, EDI, BOL and carrier account numbers.Responsible for daily execution of transportation needs, including tracking and scheduling shipments, communicating status updates with internal team and clients.Identify opportunities and offer recommendations to implement solutions and improve cost efficiency by analyzing client’s shipment data.Manage and resolve daily carrier service issues, failures and delays.Perform critical customer service functions, which include daily interface with assigned clients, order building, expediting, load tendering to LTL and TL incumbent carriers and event exception management.Performs other tasks as assigned by supervisor.

Shreveport, Louisiana Area

Load planning, Dispatch, Plan, Organize, Direct, Control and Evaluate the operations relating to inbound freight. Developing plans and procedures for the shipping department to ensure product ships the same day. A thorough knowledge of all aspects of transportation including rail. Monitor department's performance, plan for changes to schedules and policies based on business needs. Set operations policies and standards, including determination of safety procedures and ensure compliance with transport regulations

Shreveport, Louisiana Area

Load planning, Dispatch, Plan, Organize, Direct, Control and Evaluate the operations relating to inbound freight into the paper mill, developing plans and procedures for the shipping department to ensure product ships the same day. A thorough knowledge of all aspects of transportation including rail. Monitor department's performance, plan for changes to schedules and policies based on business needs. Set operations policies and standards, including determination of safety procedures and ensure compliance with transport regulations.

Shreveport, Louisiana Area

I verified and approved connect and disconnect of services, researched and verified accurate credit and credit scores with various companies. Applied services based upon credit received. Applied credit to accounts. Managed Accounts, Inside and Outside Sales. Products and services, provided excellence Customer Service to Internal and External Customers.

Interpreting, applying car service rules, demurrage, oral, written communications, typing, operation of CRT machine while receiving data via telephone from customers and other personnel pertaining to car tracing, car releases, waybilling, placement of car orders, operation of the Yard inventory System, handling inbound/outbound trains and interchanges.POD Leader Trans Continental, revenue billing, assessorial charges, solve problems with trains operating, dwell report and lost cars. Delegated assignments to team members. Trained new employees. Diesel Shop ClerkEntered data in LMS system, handled blue cards, maintained monthly fuel report, calibration records for KCS owned meters, calibration records for vendors and logs of key for fuel pump and verify the lists are correct once per month, prepare monthly foreman’s report and submit to accounting, record tank deliveries, daily inventory and tank dispensing. Crew Caller/STCCalled in engineers and conductors to inform them of their duties and/or routes, know contracts, mark ups, maintained vacations, bulletin yard jobs and vacancies, open communication with Chief Dispatcher and Train Dispatcher, lodging and transportation for crews.

Cosmetology License, Cosmetology And Related Personal Grooming Services

Education record