Kate S. Email & Phone Number

Sussex, New Jersey, United States

-Successfully opened two new Online Shopping Departments governing all aspects of department layout, shopping pattern, equipment inventory, total team hiring and training, and customer acquisition.-Oversee the full-cycle recruitment of all Online Shopping associates, including sourcing and interviewing applicants, solid completion of the 4-week training.

Sparta, NJ

-Served as loss prevention personnel to reduce inventory theft, identify suspicious employee or patron activity, locate missing products, and identify property damages.-Collaborated with local law enforcement to successfully prosecute documented theft activity.-Assisted store management with investigations surrounding monetary and merchandise.

Columbia, MD

-Directly managed a team of eight Asset Protection team members and security officers with focus on communication and enhancing company culture.– Oversaw recruitment and personnel duties, including sourcing and interviewing applicants, training newly hired employees and conducting annual performance evaluations.– Prepared accurate and detailed case reports.

Towson, MD

-Responded promptly to customer and associate incidents in order to recover stolen merchandise, minimize company liability, and apprehend shoplifters.-Conducted extensive investigative interviews utilizing the methods of Wicklander-Zulawski.– Oversaw a team of six detectives and security officers.-Investigated criminal violations, and prepared reports.

Baltimore, Maryland

Volunteer Guest Speaker: theft awareness sessions

Lutherville Timonium, Maryland

– Served as crisis counselor for community–based emergency response and comprehensive mental health service.-Performed triage assessments for callers and family members in distress by focusing on reducing acute suffering, restoring physical and mental stabilization, incorporating coping skills and referring to law enforcement and mental health.