Ux Senior Recruiting Operations Lead
Current- As a UX Senior Recruiting Operations Lead, I am responsible for project intake, allocation and overall project success for both internal and external research studies. I also hold one on ones with my team and assist.
- Being the main point of contact for incoming study requests from clients, client inquiries, and client escalations
- Providing pricing quotes to the client for study requests
- Gathering all necessary data from the client before beginning the study
- Allocation of projects to members on the team, and keeping a close watch on their progress throughout the study lifecycle to provide support as needed
- Assist UX Project Coordinators with kick-off calls with clients