Kathryn Smith Email & Phone Number

East Memphis

Ability to communicate effectively and work with a variety of publicsAbility to develop spreadsheets, databases, and word processing documents Operational knowledge of copier, fax machine and multifunction telephone system Ability to manage multiple tasks simultaneously and meet deadlines under pressure Fed the applicant information into computer database in time. Held interviews with viable candidates and assessed skills, abilities and work history. Maintained and scored tests given to applicants. Assessed each client order to ensure employee arrival and customer satisfaction. Analyzed any potential services which can be offered accommodate particular situations. Assured all the clients' needs are met on time. Assured the correct and timely work order entry. Provide training to temporary associates to update skills for assignments. Solved problems and complaints of customers and temporary associates. Trained and presented counseling to temporary associates to assure quality performance and job satisfaction. Executed company award programs to identify high quality performance of temporary associates. Performed the outside service calls to assure quality customer service and extend business.

Downtown Memphis Tn

Mixing and serving alcoholic beverages to customers.Creating beverage lists, menus and drink promotions.Following all safety and sanitation policies when handling food and beverages.Checking a customer’s identification to confirm that they are legally able to consume alcohol.Monitoring the intake of alcohol by guests, and prohibiting the sale of alcohol to those who are intoxicated.Engaging the guests in conversation.Upselling food and beverages to guests.Preparing cocktails and other drinks.Welcoming, acknowledging and greeting guests who come to the bar.Taking food and beverage orders from guests.Maintaining appropriate stock levels for the bar.Taking money from customers and process all card payments.Moving, lifting, carrying, pushing and pulling stock, chairs and tables around.Communicating with guests and making them feel appreciated. Ensuring that customers receive an efficient and prompt service.Maintaining the cleanliness of the bar area, as well as bar glasses and utensils.Restocking the bar when necessary.

Downtown Memphis

Utilized high levels of energy and superior multi-tasking abilities to quickly fill drink orders in this extremely fast-paced establishment. Carefully checked identification of all customers to ensure compliance to state alcohol regulations. Continually stocked bar with glasses, ice, liquor, garnishes and other supplies. Maintained inventory and high levels of cleanliness. Poured mixed drinks, took payments, waited on guests sitting at the bar.

Certificate, Medical Billing And Coding

Activities and Societies: Certificate of good merit; rewarded for student helping student; graduated with honorsUsing coded data.

Diploma