Kathy Cheng

Kathy Cheng Email and Phone Number

HCI Researcher @ Ready Lab
Canada
Kathy Cheng's Location
Toronto, Ontario, Canada, Canada
Kathy Cheng's Contact Details

Kathy Cheng work email

Kathy Cheng personal email

n/a
About Kathy Cheng

My passion is creating innovative products and optimizing the way we use them. With 4+ years of experience in mixed-methods user research, I am eager to make a significant impact as a UX/HCI researcher.Currently, I am a fourth-year Ph.D. candidate in Mechanical & Industrial Engineering at the University of Toronto (UofT). My research focuses on investigating distributed collaboration with 3D CAD (computer-aided design) tools in physical product design teams. This work lies at the intersection of mechanical engineering, software engineering, and HCI.During my undergraduate studies at UofT, I spent an award-winning professional experience year (PEY) at Scotiabank as a Technology Consultant, focusing on building tools and improving user acceptability with new technologies.HCI | UX Research | CAD

Kathy Cheng's Current Company Details
Ready Lab

Ready Lab

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HCI Researcher
Canada
Employees:
28510
Kathy Cheng Work Experience Details
  • Ready Lab
    Hci Researcher
    Ready Lab
    Canada
  • Ready Lab
    Hci Researcher
    Ready Lab May 2021 - Present
    • Designed and conducted 20 user interviews to understand collaboration pain points with CAD (computer-aided design) tools and illustrated each of the 14 identified pain points with user stories.• Analyzed 16,000+ product reviews for CAD software using a web-scraper built with Python to gather product needs, scope requirements and influence feature directions, to increase feature adoption by 25%.• Identified 3 user segments and 11 distinct use cases for a new version control feature of SaaS CAD platform, Onshape, to determine highest priority sub-features based on customer reach, impact and effort. • Collaborated with a cross-functional team of engineers, clients, executives, and product analysts to generate key success metrics, including number of versions made per document and users per document.
  • University Of Toronto
    Graduate Teaching Assistant
    University Of Toronto Aug 2021 - Present
    • Managed a teaching team of 8 to deliver high quality instruction for 200+ undergraduate mechanical engineering students.• Prepared interactive lectures on injection molding and taught synchronous lab sessions on casting and injection molding manufacturing processes. Received a student-generated evaluation of individual teaching performance of 100% (5/5 stars).• Supervised 50+ student design teams in the ideation, design and development of a mechanical product.Head Teaching Assistant: MIE221 Manufacturing Engineering (2024)Lab Teaching Assistant: MIE221 Manufacturing Engineering (2022-23)Project Teaching Assistant: MIE301 Kinematics and Dynamics of Machines (2021-23)
  • Scotiabank
    Technology Consultant
    Scotiabank May 2019 - May 2022
    Toronto, Ontario, Canada
    • Identified an opportunity to migrate the primary telecommunications provider for all traders and executives across Canada from Blackberry to Apple, resulting in a conversion of 300+ users within 2 months.• Executed a COVID-19 technology rollout project in collaboration with a cross-functional team, increasing the Global Banking & Markets (GBM) department’s remote work capacity from 30% to 98% within 20 days.• Developed an Excel macro to organize the GBM Technology team’s intern applications to optimize the recruiting process, resulting in a 30% reduction in turnaround time and 50% increase in applicants.• Number 1 most-recognized past and present PEY student on Applause 2.0: Scotiabank’s internal, online platform that enables ongoing employee recognition, linking to the company’s core values
  • Globalmedic (David Mcantony Gibson Foundation)
    Mechanical Design Engineer
    Globalmedic (David Mcantony Gibson Foundation) Sep 2020 - Apr 2021
    Toronto, Ontario, Canada
    • Led the product direction for a team of 6 engineers to develop a human-powered water purification unit to provide safe drinking water for 200+ disaster-affected communities globally, of up to 1000 people each.• Translated stakeholder needs into 14 product requirements, prioritized with a weighted scoring approach to develop performance metrics, resulting in a 48% reduction in cost and 93% reduction in CO2 emissions.• Modelled and animated final assembly in SolidWorks CAD to ensure feasibility of design
  • Marsh & Mclennan Companies
    Invoicing Specialist
    Marsh & Mclennan Companies May 2018 - Dec 2018
    Toronto, Canada Area
    • Ensured timely and accurate production/processing of complex documents/information (including report preparation)• Communicated directly to clients, brokers, and operations specialists via phone and email• Processed 100+ invoice requests daily, in French and English
  • Western University
    Chemical Engineering Research Assistant
    Western University May 2017 - Aug 2017
    London, Canada Area
    • Conducted a series of wastewater sample testing for quality, contaminants and parameters.• Submitted written and oral report regarding the economics of current small-scale communal wastewater treatment systems. • Presented lab results and observations at weekly meetings in front of a small group of professionals.

Kathy Cheng Skills

Leadership Design Engineering Communication English Mathematical Logic Engineering Mechanical Engineering Microsoft Office Microsoft Word Logical Approach Microsoft Outlook Customer Service Python Teamwork Solidworks Design Project Management Computer Aided Design Research Problem Solving French Mandarin Organization Skills Multidisciplinary Design

Kathy Cheng Education Details

Frequently Asked Questions about Kathy Cheng

What company does Kathy Cheng work for?

Kathy Cheng works for Ready Lab

What is Kathy Cheng's role at the current company?

Kathy Cheng's current role is HCI Researcher.

What is Kathy Cheng's email address?

Kathy Cheng's email address is ka****@****ank.com

What schools did Kathy Cheng attend?

Kathy Cheng attended University Of Toronto, University Of Toronto.

What skills is Kathy Cheng known for?

Kathy Cheng has skills like Leadership, Design Engineering, Communication, English, Mathematical Logic, Engineering, Mechanical Engineering, Microsoft Office, Microsoft Word, Logical Approach, Microsoft Outlook, Customer Service.

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