Kathy Cheng Email & Phone Number

Canada

• Designed and conducted 20 user interviews to understand collaboration pain points with CAD (computer-aided design) tools and illustrated each of the 14 identified pain points with user stories.• Analyzed 16,000+ product reviews for CAD software using a web-scraper built with Python to gather product needs, scope requirements and influence feature directions, to increase feature adoption by 25%.• Identified 3 user segments and 11 distinct use cases for a new version control feature of SaaS CAD platform, Onshape, to determine highest priority sub-features based on customer reach, impact and effort. • Collaborated with a cross-functional team of engineers, clients, executives, and product analysts to generate key success metrics, including number of versions made per document and users per document.

• Managed a teaching team of 8 to deliver high quality instruction for 200+ undergraduate mechanical engineering students.• Prepared interactive lectures on injection molding and taught synchronous lab sessions on casting and injection molding manufacturing processes. Received a student-generated evaluation of individual teaching performance of 100% (5/5 stars).• Supervised 50+ student design teams in the ideation, design and development of a mechanical product.Head Teaching Assistant: MIE221 Manufacturing Engineering (2024)Lab Teaching Assistant: MIE221 Manufacturing Engineering (2022-23)Project Teaching Assistant: MIE301 Kinematics and Dynamics of Machines (2021-23)

Toronto, Ontario, Canada

• Identified an opportunity to migrate the primary telecommunications provider for all traders and executives across Canada from Blackberry to Apple, resulting in a conversion of 300+ users within 2 months.• Executed a COVID-19 technology rollout project in collaboration with a cross-functional team, increasing the Global Banking & Markets (GBM) department’s remote work capacity from 30% to 98% within 20 days.• Developed an Excel macro to organize the GBM Technology team’s intern applications to optimize the recruiting process, resulting in a 30% reduction in turnaround time and 50% increase in applicants.• Number 1 most-recognized past and present PEY student on Applause 2.0: Scotiabank’s internal, online platform that enables ongoing employee recognition, linking to the company’s core values

Toronto, Ontario, Canada

• Led the product direction for a team of 6 engineers to develop a human-powered water purification unit to provide safe drinking water for 200+ disaster-affected communities globally, of up to 1000 people each.• Translated stakeholder needs into 14 product requirements, prioritized with a weighted scoring approach to develop performance metrics, resulting in a 48% reduction in cost and 93% reduction in CO2 emissions.• Modelled and animated final assembly in SolidWorks CAD to ensure feasibility of design

Toronto, Canada Area

• Ensured timely and accurate production/processing of complex documents/information (including report preparation)• Communicated directly to clients, brokers, and operations specialists via phone and email• Processed 100+ invoice requests daily, in French and English

London, Canada Area

• Conducted a series of wastewater sample testing for quality, contaminants and parameters.• Submitted written and oral report regarding the economics of current small-scale communal wastewater treatment systems. • Presented lab results and observations at weekly meetings in front of a small group of professionals.

Doctor Of Philosophy - Phd, Mechanical & Industrial Engineering

PhD program fully-funded by the University of Toronto's Centre for Analytics and Artificial Intelligence Engineering (CARTE) Seed fund..

Bachelor Of Applied Science - Basc, Mechanical Engineering

Activities and Societies: Varsity Blues Cheerleading, Skule Dance Club, Frosh Week Orientation Leader, Orientation Week Photographer.