Business/Systems Analyst for the Customer Service Billing Department. Analyze and investigate system issues and recommend and implement improved processes and software for the CBS department. Currently in the beginning stages of implementing my recommendation for a new billing process schedule to improve customer relations with a more consistent timing of billing, cutoffs, and fees. Developed and implemented a reconciliation process to reconcile customer payments.

Financial Reporting for capital improvement projects - Developed and implemented and improved process for the CIP accounting process to decrease complexity for the departments and a new debt tracking process for capital projects. Automated the CIP CAFR schedules, quarterly reports, and various reports for department and mentored/trained co-accountant to successfully accomplish the automation of the enterprise reports.

Business/System Analyst for the financial module in Munis.Developed financial dashboard for City of Durham, schedule of capital asset report, finance performance metric report, and various other integral reports for the finance department.Performed cost analysis resulting in substantial savings to the finance department.Salvaged the SharePoint Internet Project to successful completion.

Started and operated a successful retail business, surpassing an aggressive first year sales goal of $100,000 in less than eight months, realized a 20% sales increase in the second year and an 18% sales increase in the third year.

Recommended cost savings in excess of $4 million against a goal of $500,000 in one year.

Five years in progressive roles in the planning department starting as Material Usage Supervisor and ending with Scheduling Work Order Closure Manager. As a result of the cost reductions/avoidances that were implemented as a result of my analysis, application development and process improvement, I was asked to join the Engineering department to analyze and find cost reductions in manufacturing. Under my leadership, this department operated at 60% of budget while incorporating the closure of… Show more Five years in progressive roles in the planning department starting as Material Usage Supervisor and ending with Scheduling Work Order Closure Manager. As a result of the cost reductions/avoidances that were implemented as a result of my analysis, application development and process improvement, I was asked to join the Engineering department to analyze and find cost reductions in manufacturing. Under my leadership, this department operated at 60% of budget while incorporating the closure of the Phoenix facility which had previously manufactured 75% of the finished product. Produced a $460,000 reduction in operation cost while increasing the efficiency of customer service in the areas under my leadership through improved processes using lean principles and my system application development.Responsible for the scheduling of all domestic manufacturing jobs including bulk, intermediates and finished goods for Revlon and the financial accountability of all raw materials and components used in the production of the product. This included researching reasons for variances and reporting to management. Show less

Developed and implemented an automated process for reported that ensured accuracy and improved the deadline for daily sales reporting form 2 p.m. daily to 10 a.m.. Report was actually complete by 8:30 a.m. I was nominated for Revlon's prestigious "Charlie Reward" for exceptional accuracy and dedication. The month end reporting, accounting, journal entries, and analysis was also my responsibility.

Prepared report, quality specifications reports, analytical spreadsheets, word documents, and various other administrative duties for up to seven management personnel in the quality and planning department.

Various jobs in manufacturing, returns, distribution, receiving and warehouse provided me with a great education and well rounded understanding of the cosmetic manufacturing process.