* Educate online adult learners on the topics: identity, social justice, diversity, cultural fluency, intercultural communication, and conflict management (IDS-105, Cultural Awareness & Online Learning).

* Advise and provide administrative support to adult learners in graduate business programs.* Develop, communicate, and maintain course plans; update course registrations according to program pathways and the individual needs of learners.* Presented and facilitated topics for teams on the topics: effective virtual communication; microaggressions; advisor resiliency & self-care; and team engagement & collaboration.

• Advised and supported Psychology & Cognitive Science majors (approx. 1,900 undergraduates) individually and through workshops and orientations, including advising on study abroad and other experiential opportunities. • Hired, trained, & supervised Peer Advisors responsible for front-line academic advising and workshop presentation. Utilized Hangouts Chat, Slack, and Zoom to coordinate remote advising & supervision.• Managed department undergraduate webpages and social media pages.• Utilized Canva to design and distribute marketing materials & publications, including quarterly newsletters.

• Managed the daily operations and strategic planning of the Community Rentals Office, the UCSC resource for off-campus housing. Supervised 2 full-time professional staff.• Collaborated with the Housing Office Marketing & Communications team to develop marketing items, revised and updated the Community Rentals website, and edited the Renters Workshop run on Drupal. • Met with campus stakeholders from Educational Opportunities Program (EOP), Services for Transfer & Re-entry Students (STARS), and International Student & Scholars Services to provide specialized support and resources to their populations in navigating the rental market & understanding their legal rights as tenants.• Counseled students on their rights as tenants, connected them to legal resources and collaborated with the Dean of Students’ case managers (“Slug Support”) to support students in high-risk situations.

• Managed a portfolio of programs and recruited & advised prospective study abroad participants, providing pre-departure advising and orientation for selected students.• Served as department liaison with the Office of the Registrar, collaborating on international transfer credit articulations, and batch enrollment in courses.• Utilized Canva to design web, social media, and print marketing content. Managed office webpages and created templates for program and event pages in the Global Learning portal, a Horizons by Symplicity study abroad management system. • Coordinated travel, budget, marketing, application process, and orientation for the “Food Study Field Study in Italy” faculty-led program, working closely with Department of Anthropology staff and faculty, and partners at The Umbra Institute in Perugia, Italy.• Coordinated the annual Study Abroad Fair. Created and managed an online registration process, communicating and coordinating with outside vendors and universities; managed event logistics and marketing plan.• Represented UCSC at NAFSA, and The Forum on Education Abroad conferences and workshops.• UCSC representative on UC Education Abroad Program Committees On: Marketing; Academic Integration; Underrepresented Students in Study Abroad.

• Supervised the Academic Village with management of 4 buildings and over 650 residents. Supervised two graduate Assistant Residence Directors. • Developed and implemented programming models and committee assignments for student staff, meeting developmental needs and learning objectives for residential learning communities. Utilized departmental mission and strategic goals to program to the pillar themes of Diversity and Social Justice, Leadership, Professional Development, Connections, and Learning.• Provided support to students in crisis, collaborating with multiple stakeholders and families. Partnered with Case Management to monitor progress of individual students with high risk factors.• Served on a rotating on-call system to support an on-campus population of over 5,000. Managed medical and other emergencies, working closely with police and emergency personnel, and notifying emergency contacts.

• Managed the da Vinci Residential Learning Community in the Casa Italiana residence hall, a community of 350 students; and Nobili Hall residence hall, a community of over 100 students.• Advised the Residential Learning Communities Association, responsible for the budget and oversight of dozens of large-scale campus events, working closely with the Risk Management legal office, city officials, and campus administrators. • Organized and led retreats and service opportunities. Coordinated contracts, housing, activities, and service opportunities integrating leadership development, social justice training, and service learning for up to 130 participants.• Co-taught a 2-credit course with the da Vinci Faculty Director, educating students about Italian culture and history, with emphasis on advances made by Italians in the fields of science and technology.

• Managed multiple residential communities, responsible for facility management, programming, staff supervision, resident behavior, safety & wellness.• Advised and responsible for budget, supervision, and programming oversight for student governments and groups, including Residential Housing Association (RHA), National Residence Hall Honorary (NRHH) and a local sorority (Delta Chi Delta).• Created a campus-wide programming model based on student development theory and research on best practices; model included systems for program proposal, tracking, and evaluation of all events and activities. Trained staff on marketing fundamentals and program management.• Organized dozens of overnight and day retreats, and coordinated and supervised 10 delegations of students traveling to various student-organized and professional conferences across the United States.

• Marketed international opportunities, selected students, and coordinated with international program providers and universities for over 300 study abroad programs and exchanges.• Developed and maintained web and brochure marketing utilizing Dreamweaver and InDesign. Created pre-departure and re-entry handbooks, and created and implemented a web-based evaluation tool to collect data from study abroad participants.• Drafted Exchange Agreement Guidelines and expectations and standards around Memoranda of Understanding between NC State and international universities and third-party study abroad providers.• Participated in site visits with partners in Mexico and in Europe. As part of a site visit tour in Spain, initiated and established an exchange agreement between NC State and Universidad de València.• Represented NC State at regional, national, and international conferences, meeting with international partners and program providers.• Coordinated annual International Opportunities Fair; coordinated and presented bi-annual Pre-Departure Orientations for students and parents; and coordinated and presented the university’s first “Study Abroad and Your Career” symposium.

• Managed Regents’ Semester in Ireland and Semester in Wales programs and student exchanges to Asia.• Developed budgets, created promotional materials, presented information sessions, facilitated payments, and served as the primary contact and coordinator for partners abroad.• Coordinated annual campus Study Abroad Fair, managing marketing, vendor registration, and event logistics.• Assisted with the on-site orientation for all incoming U.S. students to the University of Wales, Swansea, and met with partners at the University College Cork, Ireland.

• Coordinated events and outreach, partnering domestic and international students in the College of Engineering.• Developed promotional materials and handbook of international opportunities for undergraduate Engineering students.

• Managed conference attendee communication, registration, housing, meals, schedule, and evaluation on-site in Wales. • Practicum experience, supervised by staff in the American Studies Department at Swansea University.

• Managed summer registration days & 2-week orientation for the incoming first-year class under the supervision of the Dean of Students. • Responsible for schedule, budget, event coordination, contracts, group travel, communications & publications, swag/gifts, training & supervision of 30+ volunteer orientation leaders. • Created and coordinated the university's first “Sprucing Up the Grove Day”- an experiential learning program in which all first-year students engaged in day-long service projects in the local community. • Directed, edited, and distributed a video compilation.