Kathy L Walls Email and Phone Number

Platinum Elite Tasker• Assessed business requirements and compiled and submitted detailed bids for service related work.• Successfully won bids for contract work performing research, organizing and preparing for office moves, personal organization, training, and office organizational duties.• Recognized as an Elite Tasker by scoring 99% overall rating on customer satisfaction.

•Successfully brought poor performing Oregon and Washington nursing facility activity departments with multiple state and federal deficiencies to being 100% deficiency free.•Repeat presenter at LeadingAge Oregon, Oregon Health Care Association, and Montana Health Care Association state and local conferences.•Developed curriculum and taught state approved 36 Hour Basic Activity Director Course for Mt. Hood Community College, Clackamas Community College, Montana Health Care Association, and privately.

• Responsible for retaining volunteers and conducting community outreach for a non-profit, faith-based, multi-level senior healthcare campus.• Accountable for organizing, calendaring, and facilitating events to gain exposure and new donors.• Developed funding plans and budgets for outreach programs and partnerships.Interim Marketing Director, (2016)• Leveraged social media, print news, and events to increase community awareness of the organization’s mission.• Collaborated with peer managers to strategize marketing opportunities with the mission of the organization. • Staged guest apartments to maintain a home-feel environment for guests and encourage newly generated customers.

•Managed the Life Enrichment and Volunteer Services Program for 300 residents in long-term, skilled, memory care, retirement, and assisted living, and 18 Adult Day Services clients. •Responsible for maintaining a full staff and the entire staffing cycle; recruited, hired/fired, trained, and counseled employees on performance expectations in job expectations.•Managed daily work activities of employees; scheduling, approved time cards and handled all general HR duties with respect to paperwork and payroll. •Created and tracked vendor contracts for entertainment and fitness vendors with 100% HIPAA and insurance liability compliance. •Developed and managed annual supplies & service and payroll budget for campus Life Enrichment Departments and Adult Day Services.•Created department job descriptions and policies and procedures.•Successfully achieved 10 years of Life Enrichment Department deficiency-free state surveys .•Initiated and participated in grant writing, secured grants, and provided oversight of grants ranging from $2,500 to $31,000 benefiting campus Life Enrichment and Spiritual Life programs.•Served as an Assistant facilitator for Learning2Lead, a staff training program for front line, middle and executive level management staff on topics such as leadership, critical thinking, team communication, and customer service.•Developed and led Life Enrichment/Volunteer section of monthly campus new employee orientation program.•Redesigned the volunteer program, growing it to over 250 individuals, students, adults, and groups, created monthly newsletter, social media presence, and implemented a new volunteer database resulting in a simplified registration process. •Coordinated various successful events and campaigns for the campus: annual food, toy, & clothing drive, annual Backpack to School Drive and BBQ for employee families, and assisted Jewish Family and Child Services staff with Thanksgiving boxes and Adopt-A-Family events.