Reporting to Director in Health Care Services, managing the software development team that takes care of Provider data and systems. 12 direct reports and a staff of contractors ranging from 8-15 at any given time, split into 3-4 agile teams. Overseeing the development of new systems and software as well as the upkeep and support of legacy systems. ● Instantiated key improvements to agile teams, including working directly with Product Owner to form a joint understanding of planning and prioritizing work● Budget forecasting and capacity planning●Manage product and technology roadmaps●Delivery management of large replacement project and move of products to cloud technolgoies●Human capital management: recruiting, performance management, employee development and succession planning●Vendor relationship management●Strategic planning and work prioritization

Reporting to the Director of Software Engineering, promoted to lead team of 10 developers, 7 sustaining engineers & 5 contractors. Projects have included leading the rollout of scrum & agile to 12 newly formed scrum teams and all leadership roles in the organization (including training on agile leadership roles), and upgrading to Visual Studio 2010, SQL2008 and .NET 4 Framework. Oversaw selection of new agile project management tool, and led accompanying training. ● Advocated and worked towards a DevOps culture by hiring DevOps engineer and working with the teams to develop process for continuous integration and delivery. ● Product Owner role on scrum team where I worked with Product Management to define the requirements and prioritize. Wrote user stories and worked with the team to plan, develop and roll-out changes. ● Partnered with Product Management & Architecture to drive migration path for partners from legacy software to highly scalable web-based platform.● Project managed software integration for newly acquired company, including knowledge transfer from 3rd party developers, building the project team, and moving the product to our data centers.Partnered with Product Management to drive rewrite of main application in product suite, resulting in end of life legacy app for our partners, greatly reducing tech support call volume and increasing partner satisfaction.● Tech Stack: C++, C#, ASP .NET, Microsoft SQL Server, Java, Linux, PostGres SQL, VMWare

Reporting to the CTO, built sustaining team from 2 to 6, spanning Microsoft & Open Source Java tech stacks. Oversaw representation of customer impact in rollout of SQL2005. Developed & trained teams on usage of SDLC. Prepped & supported web-based MAP including Beta period rollout.● Drove NWEA’s Business process re-engineering effort for rollout of web-based platform. ● Led process re-engineering workshops for all major business components impacted by rollout.● Tech Stack: C++, C#, ASP .NET, Microsoft SQL Server, Java, Linux, PostGres SQL, VMWare

Reporting to the Director of Delivery & Operations, drove effort to fix outstanding defects driving tech support calls in multiple areas. Supported production data repairs & provided tech support with more effective tools to support partners. Focused on process improvement & ticketing system for tracking incidents. Established & integrated ITIL processes into organization, focusing on Incident & Problem tracking.● Created solution with partners to address challenges with Intel Macs: Integrating software with Code Weavers wine wrapper solution. Successfully deployed solution, resulting in approach used for past 3 years.● Tech Stack: C++, C#, ASP .NET, Microsoft SQL Server, Apple CodeBase

Led QA team overseeing TestTaker and Test Admin Applications. Drove & oversaw QA effort for the upgrade of Test Taking platform to play HTML items, including embedding of Mozilla browser into application, and oversaw off-site QA for the Mac version. ● Led automation of Test Admin Application installation, creating greater ease in upgrade process for internal staff.● Tech Stack: C++, C#, ASP .NET, Microsoft SQL Server, Apple CodeBase

QA lead for project work on EDI design simulation software, transitioned QA effort to offshore team in India and lead beta program feedback with customers for new software initiative.● Visited customer sites to gather feedback on product and turn into requirements for the engineering teams to consume

Testing of EDI Design Simulation Software.