I am a project manager that leads cross-functional teams through the full lifecycle. My experience includes an array of technical, operational, and software projects for clients and the enterprise. I have managed projects as part of a PMO and within the business units of publicly traded companies providing data, enterprise software, and technology services. I have also taken on additional capacities to focus on specific client needs or enterprise priorities while managing multiple IT projects. My strong organizational skills and drive to help others fuels my ability to manage projects effectively through the full lifecycle.I started my career as a developer, and I continue to apply that technical knowledge to provide practical leadership to technical projects. This means simplifying the requirements and technical specifications into actionable, effective plans. I have done that as the key link between clients, stakeholders, leadership and the cross-functional teams delivering the milestones. In each case, I am driven to help people by providing solutions that unlock their potential. As a result, I have also built and delivered training for end users, applied regulatory requirements to customize technology, and shaped the roadmap of technical products. I am always open to expanding my network. Let’s connect and continue the conversation. Some of my professional achievements include: • Integrated multiple legacy systems and led post-acquisition platform integration while continuing to lead client-facing projects. • Maximized resources in 7 time zones to achieve tight timelines for complex deliverables. • Spearheaded the automation of business processes by leading functionality enhancement projects. • Saved time and money by leading 3 projects that integrated US and Canadian payroll systems. • Trusted to serve on the committee and shaped the selection of new payroll and benefits systems. • Processed 4000+ employees to provide ID, portal access, and training to enable effective onboarding. • Turned around a key client relationship to retain the business with systematic, high-quality service. Project Experience: Software DevelopmentEnterprise Software DeliveryProduct ManagementData MigrationProcess ImprovementFunctionality EnhancementSoftware Training & Testing
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Program ManagerNtt Data North America Jul 2020 - Apr 2024Dallas-Fort Worth MetroplexI took on the additional function as program manager and product owner for a key client with complex regulatory requirements. In this capacity, I served as the link between the customer and the technical teams to ensure the enterprise technology met the needs of the end users. I also facilitated meetings between the client and internal stakeholders to discuss project progress and address any concerns or issues that arose.My ability to serve as the voice of the customer throughout the product and program lifecycle drove the success of the engagement. I did this by learning the unique needs of the customer with complex contractual and regulatory requirements. I applied that knowledge to guide the technical teams through the needed configurations and fielded the inquiries of end users when changes were needed. I also proactively identified and prioritized enhancements to enable continued compliance and reliability in the client’s use of the platform.Additionally, as product owner, I acted as the main point of contact for the client regarding product features and functionality. I gathered feedback from end users and translated their needs into actionable items for the development team. This helped to ensure that the final product not only met regulatory requirements but also addressed user pain points and provided a seamless user experience.Achievements in this capacity included:• Processed 4000+ employees to provide ID, portal access, and training to enable effective onboarding. • Owned the roadmap and prioritized the delivery of functionality as voice of end user for the key client. • Created and improved standard operating procedures for the IT business support team. -
It Project ManagerNtt Data Services Apr 2017 - Apr 2024Dallas-Fort Worth MetroplexI was a project manager for a publicly traded technology company providing services and technologies to companies globally. I led both internal and client-facing projects during this time. I was in the PMO for the enterprise where I managed multiple projects through the full lifecycle. I did that while also serving as the program manager for a key client of the enterprise.My projects included software development, data migration, process improvement, and cloud integrations. I served as the link between stakeholders, leaders, and the cross-functional teams that delivered the milestones. I did this with excellent organizational skills and strong communication abilities to maintain buy-in through the project lifecycle.In addition to my PMO duties, I also served as the program manager for one of our most important clients. This meant leading a team dedicated to fulfilling all their needs and requirements, while also maintaining a strong working relationship with the client. Accomplishments were:• Led multiple IT projects (internal and client-facing) through the lifecycle with varying complexity. • Maximized resources in 7 time zones to achieve tight timelines for complex deliverables. • Spearheaded the automation of business processes by leading functionality enhancement projects. • Saved time and money by leading 3 projects that integrated US and Canadian payroll systems. • Trusted to serve on the committee and shaped the selection of new payroll and benefits systems.
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Technical Project ManagerHp Jan 2011 - Apr 2017Dallas-Fort Worth MetroplexI served as a project manager for a global technology company. I continued in this role after Electronic Data Systems (EDS) was acquired by Hewlett Packard. During this time, I led client projects providing implementation and software customization services. I applied my prior experience as a developer to think through and proactively mitigate risks in the project delivery.My projects spanned our IT products and services. I also took on an additional capacity as a business analyst to support a large-scale initiative that was critical to the enterprise. My strong organizational skills and interpersonal communication abilities fueled my success during this fast-paced time.I took projects through the full lifecycle from gathering the requirements from our clients through post-delivery support. As a project manager, I also created project plans, set timelines and milestones based on client priorities and budgets, and communicated with stakeholders throughout the execution by the cross-functional teams. Wins during this time were:• Managed multiple technical projects at a time through the full lifecycle with varying complexity. • Partnered with CIOs and client technical teams to set roadmaps and managed the delivery of solutions. • Turned around a key client relationship to retain the business with systematic, high-quality service. • Owned the relationships with external vendors for clients to maintain alignment with IT project plans. Selected Projects: Enterprise Migrations, Backlog Grooming, Software Development -
Business AnalystHp Feb 2013 - Jul 2013Dallas-Fort Worth MetroplexI took on the additional capacity as a business analyst for a high-priority initiative of the enterprise during this time. I continued to manage enterprise IT projects while working through the lifecycle of this key initiative of the global technology company. My focus as a business analyst was to lead the onboarding of global resources. I did this by gathering the requirements, building working relationships with stakeholders, and systematically working through the phases of the large-scale project. I also collaborated with cross-functional teams to ensure the successful implementation of the initiative.Results included:• Onboarded over 400 SAP EEC technical and functional resources. • Established the framework and managed the execution of 5000 global knowledge transfer sessions in 4 months with accountability to report to senior executives on progress.
Kathy Reeves Education Details
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Human Resources Management/Personnel Administration, General
Frequently Asked Questions about Kathy Reeves
What is Kathy Reeves's role at the current company?
Kathy Reeves's current role is Technical Project Management │ Workstream Optimization │ Stakeholder Management │ Software Project Delivery │ Product Roadmap & Prioritization | Risk Management │Business Analysis │Enterprise Implementation.
What schools did Kathy Reeves attend?
Kathy Reeves attended University Of North Texas.
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Kathy Reeves
Sherrills Ford, Nc
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