Long Term Care Home

MMM Group Limited is an Engineering company and this was a temporary assignment. My responsibilities were to compile information for submission of proposals to create new business.

Home Based Transcriptionist - contract role Providing transcription work for various companies throughout Canada

This was a temporary assignment and some of my responsibilities were: Prepare / compose correspondence, memos, minutes and professional presentations on behalf of the President, frequently of a confidential or specialized nature, which included research and verification of information received Receive visitors and respond to telephone inquiries from internal and external customers using discretion and sensitivity in providing information, resolving problems, and / or referring to appropriate individuals Coordinate all travel arrangements, including accommodations, and air and ground transportation Organize meetings, prepare agendas, arrange video and teleconference calls as required Screen, prioritize, and identify issues relative to requests from incoming correspondence, including internal and external mail, Lotus notes and Internet E-mail Monitor and coordinate the President's calendar, rescheduling as per changing priorities. Proficiently handle customer complaints with understanding and courtesy

Customer Service RepresentativeDealing with customers on their accounts and helping with their current needs.

contract roleProvided support for the President/CEO and manage projects on a 6 month contract

Accountabilities: •Manage office operations for over 200 off-site employees and 7 on-site Senior Managers: •Supervise and assign duties to Administrative Assistant •Liaise and consult with internal and external shareholders providing assistance as necessary •Planning and coordinating company functions •Process requests for employees ensuring equipment, supplies and uniforms are available as required•Co-ordinate and prepare various correspondence including requests for proposals (RFP's), memos, letters and spreadsheets ensuring delivery and appropriate timelines are met •Coordinate couriers for incoming and outgoing documents adhering to specified timelines •Manage and maintain office calendars ensuring pertinent client and staff meetings are recorded and updated as required •Respond to client and employee inquiries resolving contentious issues •Manage financial disbursements: o Coordinate and process timesheets and expenses o Monitor and track staff development training and education expenses oProcess supplier invoices ensuring information is accurate, seeking proper approvals oResearch, consult and negotiate with suppliers performing cost analysis for office equipment and supplies oAssess clients costs and fees for services rendered incorporating the Consumer Pricing Index (CPI) adjustments

•Executive Assistant to the Chief Financial Officer (CFO)of Bell Emergis and Backfill for the Executive Assistant to the Chairman of the Board Administrative Assistant in various departments such as sales, Marketing, Business Development, Corporate Strategy, Human ResourcesAccountabilities: Supervise Administrative Assistants which consisted of anywhere from 1 to 10 Assistants at any given time (Annual Reviews, hiring as well as making sure that all tasks are completed in a timely manner and the office is running smoothly)I was the focal point of contact for the office, in the absence of the CFO and Chairman of the Board managing urgent issues Prepare / compose correspondence, memos, minutes and professional presentations on behalf of the CFO, frequently of a confidential or specialized nature, which included research and verification of information received Receive visitors, respond to telephone inquiries from internal and external customers using discretion and sensitivity in providing information, resolving problems, and / or referring to appropriate individuals Coordinate all travel arrangements, including accommodations, and air and ground transportation Organize meetings, prepare agendas, arrange video and teleconference calls as required Attend meetings, take minutes and distribute minutes Interpret and explain company policies and departmental business projects to various client groups Develop and maintain procedural binders and information on numerous programs, activities and policies related to work environment Screen, prioritize, and identify issues relative to requests from incoming correspondence, including internal and external mail, Lotus notes and Internet E-mail Monitor and coordinate the CFO's calendar, rescheduling as per changing priorities. Proficiently handle customer complaints with understanding and courtesyProduce new hire correspondence and maintain employee records ensuring that everything is kept up to date