Leads training needs, develops, coordinates, conducts and monitors training programs to ensure professional development.•Gauge employee behaviors, ascertain areas where improvements can be made and develop an action plan with the store manager. •Maintains strategic presence in stores to promote the Macy’s brand and culture.•Partners with senior management to develop strategic HR goals, policies and programs that align with business initiatives.•Ensures stores compile with all federal, state and local laws, regulations and guidelines concerning HR (federal and state minimum wage laws, affirmative action, equal employment opportunity act, FMLA, ADA).•Ensures all employment practices are in compliance with HR regulatory requirements, including but not limited to AAP, EEOC, ASDA and FMLA.•Administers compensation programs and assists in job analysis, job evaluation and performance management to ensure compliance company guidelines.•Partners with executive team in identifying current and future staffing needs and recruiting talent internally and externally in an effective and cost-efficient manner.•Counsels and coaches executive team on all employee disciplinary actions and performance issues. ACCOMPLISHMENTS•Achieved the lowest turnover 30%, company goal under 50% and open job% 1%, company goal under 2% in the Philadelphia district (20 locations) for the past 5 years. •Effectively coached and developed 20 associates to executive positions in 2015, 10 currently in 2016.•Achieved 100% employee training compliance results with all Macy’s training programs.

Responsibilities included the hiring process, including recruitment, interviewing and all training programs.•Managed all medical and other insurance programs including 401K plan administration.•Managed employee accident reporting and workers compensation cases.