Kathy Cadena Email & Phone Number

California, United States

Silicon Valley, California, United States

Silicon Valley, California, United States

Fremont, California

• Developed and executed targeted marketing strategies that boosted sales by 17%, significantly enhancing business performance.• Trained and onboarded 7 part-time employees, streamlining daily operations and ensuring compliance with workplace regulations, which led to improved team performance and efficiency.• Conducted daily audits of cash drawers, ensuring precise cash record-keeping and financial accuracy.• Oversaw cafe operations, consistently managing daily sales of $800, surpassing company goals and exceeding customer expectations.

San Jose, California, United States

• Directed a successful marketing transformation, guiding a team of five committee members to enhance the organization’s visibility and reach.• Implemented a strategic three-phase marketing plan, successfully expanding into new channels and driving a 36% increase in overall engagement.

San Jose, California, United States

San Jose, California, United States

• Executed a system survey to 50+ customers, inquiring about their experience utilizing a system and assisting them with any issues they may have identified.• Evaluated 120+ active/trial/prospective accounts and used CRM tools to identify specific documents and update missing data, resulting in a well-organized system.• Established recommendations and presented project findings to key internal stakeholders, increasing the awareness of specific system/product issues and supporting customer initiatives.

San Jose, California, United States

• Established a safe and innovative environment for 100+ new students by facilitating activities and encouraging social interaction, resulting in new connections and a smoother transition.• Communicated with diverse groups of incoming students by explaining different aspects of the new environment and helping them feel comfortable interacting in an online presence.• Collaborated with orientation faculty and staff to impact the lives of 10,000+ new students and their parents and family members, increasing student retention.