Kathy Cadena Email & Phone Number

Silicon Valley, California, United States

Silicon Valley, California, United States

Fremont, California

• Developed and executed targeted marketing strategies that boosted sales by 17%, significantly enhancing business performance.
• Trained and onboarded 7 part-time employees, streamlining daily operations and ensuring compliance with workplace regulations, which led to improved team performance and efficiency.
• Conducted daily audits of cash drawers, ensuring precise cash record-keeping and financial accuracy.
• Oversaw cafe operations, consistently managing daily sales of $800, surpassing company goals and exceeding customer expectations.

San Jose, California, United States

• Directed a successful marketing transformation, guiding a team of five committee members to enhance the organization’s visibility and reach.
• Implemented a strategic three-phase marketing plan, successfully expanding into new channels and driving a 36% increase in overall engagement.

San Jose, California, United States

San Jose, California, United States

• Executed a system survey to 50+ customers, inquiring about their experience utilizing a system and assisting them with any issues they may have identified.
• Evaluated 120+ active/trial/prospective accounts and used CRM tools to identify specific documents and update missing data, resulting in a well-organized system.
• Established recommendations and presented project findings to key internal stakeholders, increasing the awareness of specific system/product issues and supporting customer initiatives.

San Jose, California, United States

• Established a safe and innovative environment for 100+ new students by facilitating activities and encouraging social interaction, resulting in new connections and a smoother transition.
• Communicated with diverse groups of incoming students by explaining different aspects of the new environment and helping them feel comfortable interacting in an online presence.
• Collaborated with orientation faculty and staff to impact the lives of 10,000+ new students and their parents and family members, increasing student retention.