Arkansas licensed Health and Life insurance agent for an independent insurance agency; Specializing in Medicare and Individual/Family Federal Marketplace insurance; Manage group benefit accounts; Member of National Association of Benefits and Insurance Professionals (NABIP);Professional Development Chair for AR Association of Benefits and Insurance Professionals

Assists Patient Financial Services management in examining processes to improve workflow; Performs Patient Financial Services registrar account audits for critical errors to ensure data integrity to reduce claims denials and meet required standards; Identify, develop and implement training for Patient Financial Services new employees; Serve as a resource/mento to new Patient Access Representatives; Use of analytical thinking and research skills for problem resolution; Building a positive working relationship with multiple departments with in the hospitals and clinics; Participated in A3 Lean project to reduce claims denials; Updating policies and procedures within department on seperate campus; Training registrars on updated policies and procedures; Assisted supervisor in scheduling within her department; Interim RAC audit coordinator

All functions and duties in the following areas as it pertains to running a business: Accounting; Financial and Tax Reports; Payroll Administrator; Human Resources; Marketing and Promotions; OSHA Compliance

Educational instruction to 9-12 graders in the area of Family & Consumer Science and Career Orientation.