Kathy Harrington Email and Phone Number
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Kathy Harrington phone numbers
Kathy Harrington is a Director of Mortgage Servicing and Loss Mitigation at CUSO Home Lending. She possess expertise in banking, loans, customer service, retail banking, deposits and 13 more skills. Colleagues describe her as "It is with pleasure I recommend Kathy Harrington. I met Kathy in my capacity as an adjunct professor at New England College of Business and Finance (NECB), MBA520-Strategic Marketing Management class. The MBA program at NECB is designed to accentuate leadership, communication, problem-solving, and decision-making skills. Kathy had exhibited these strengths throughout the course. For example, the class group project was to perform an analysis of UPS and develop a strategic marketing plan that would ensure the survival of this organization. This required Kathy to collaborate with a de-centralize team (online), analyze, problem solve, align, and present a strategic plan to the class. In conclusion, I would highly recommend Kathy Harrington. If her performance in my class is any indication she will be a positive addition to any organization " and "I am pleased to recommend Kathy based on my experience working with her while she was an Operations Supervisor at Bangor Savings Bank. I found Kathy to be trustworthy, friendly, mature, possessing a strong understanding of process management and having excellent customer service skills. Kathy remained calm during stressful periods and effectively managed her team of specialists to consistently process the regular workload and handle project work accurately and on-time. Likewise, she was effective in improving the processing control environment and efficiently handled audits and regulatory compliance exams. Kathy's area was regularly cited internally as delivering top-notch customer service and loan product knowledge to other areas of the bank. It is my pleasure to recommend Kathy for a leadership role within the banking operations management arena."
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Director Of Mortgage Servicing And Loss MitigationCuso Home LendingBangor, Me, Us -
Quality Assurance Loan Assistant ManagerBar Harbor Bank & Trust Sep 2023 - Present -
Servicing ManagerCuso Home Lending Nov 2020 - Aug 2023Maine, United StatesLeading a team to oversee processes from the time a loan closes to when it pays off. Loan types include mortgages, construction loans, daily simple interest, business, and commercial loans. Processes include the following as well as other tasks:Escrow management (hazard, flood, and mortgage insurance, taxes, and optional insurance such as life and disability)Loss drafts and escrow hold backsPayment processing of all payments, payoffs, reversals - electronic and physical checks. Payoff Quotes and DischargesInvestor accounting and reportingAgency reporting and remittingQuality control of new loans.Construction loan draws and rollovers.ModificationsCollection queue managementLoss Mitigation Bankruptcy and ForeclosuresThird party vendor managementWorking with several credit unions, attorneys, and vendors as neededManaging incoming customer calls, the front desk - in person interactions, as well as email/fax correspondences. -
Collection Team LeaderCuso Home Lending Jun 2018 - Nov 2020Ensuring the team provided the best customer service to borrowers and work with them to find a solution.Monitored delinquency rate and provided monthly reports to management as well as credit union partners. Loss Mitigation (Repayment plans and modifications)Bankruptcy and ForeclosuresAgency delinquency reportingInvolved in implementing a new Loan Servicing System
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Customer Service RepresentativeCuso Home Lending Dec 2015 - Jun 2018Payment processing of payments, payoffs, and reversalsFannie Mae and Freddie Mac reporting and remittanceAssist collections with notices and reporting -
Loan Services SupervisorBangor Savings Bank Jul 2008 - Jul 2015Bangor, Maine AreaSupervise all functions relating to consumer or mortgage servicing Update procedures, provide customer service, train and develop employeesTrack vehicle titles, UCCs for residential and commercial accounts, discharge mortgages Process payoffs, investor servicing, escrow account maintenance -
Deposit Operations SpecialistMt. Washington Bank Nov 2006 - Jun 2008Greater Boston AreaManaged ATM Network, completed a monthly ATM/Debit card income analysis reportProcessed ATM and debit card disputes under Regulation E guidelines; reviewed ATM fraud suspect reports and implemented new ways to detect fraud; reviewed all current accounts to make sure they are in compliancePerformed Federal Reserve Reconciliation; exception item processing; returned checks; research, CIF and account maintenanceProvided online banking maintenance; daily wire transfers and proofsImplemented Lunch Bunch cross-training program
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Deposit Operations ManagerHarborone Credit Union Feb 1999 - Mar 2004Greater Boston AreaSettled check clearing account; Processed Federal Reserve Check Adjustments; check collection; stop payment report; check ordersBalanced ATM, offline debit card, online banking reconciliations; processed ATM and debit card disputes under Regulation E guidelines; inputted card records and production for ATM, debit, and home banking agreements; card maintenancePerformed internal quality control; performed reconciliation of 11 general ledger accountsManaged employees; worked with vendors as well as the Federal Reserve to come to resolutions; provided customer service; supported other operations departments -
Dance TeacherSusan'S Studio Of Dance Sep 1992 - Jun 1999Brockton, Massachusetts, United StatesAssisted in teaching dance to children ages 3-17Dance types include jazz, tap, lyrical, ballet, modernAssisted with the annual dance recital, events such as performing for nursing homes or dance charities, being invited to dance on a cruise ship, as well as holiday parades.Assisted at dance competitions. -
Summer Trip Club CounselorOld Colony Ymca Jun 1995 - Aug 1995Brockton, Massachusetts, United StatesChaperone children ages 5-12 to events throughout the summer 3-4 days a week. Some examples of events were Pawtucket Red Sox games, going to the beach, visiting a zoo, museum of science, or aquarium, or going to a local park. Provide activities 1-2 days if there was not a event planned.Some examples of activities were swimming, arts and crafts, baking, as well as kickball games.
Kathy Harrington Skills
Kathy Harrington Education Details
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Business Administration And Management, General; Gpa 3.80 -
Gpa 3.79 Magna Cum Laude
Frequently Asked Questions about Kathy Harrington
What company does Kathy Harrington work for?
Kathy Harrington works for Cuso Home Lending
What is Kathy Harrington's role at the current company?
Kathy Harrington's current role is Director of Mortgage Servicing and Loss Mitigation.
What is Kathy Harrington's email address?
Kathy Harrington's email address is jk****@****ail.com
What is Kathy Harrington's direct phone number?
Kathy Harrington's direct phone number is +120795*****
What schools did Kathy Harrington attend?
Kathy Harrington attended New England College Of Business And Finance, New England College Of Business And Finance.
What are some of Kathy Harrington's interests?
Kathy Harrington has interest in Children.
What skills is Kathy Harrington known for?
Kathy Harrington has skills like Banking, Loans, Customer Service, Retail Banking, Deposits, Account Reconciliation, Mortgage Lending, Management, Operations Management, Leadership, Risk Management, Accounting.
Who are Kathy Harrington's colleagues?
Kathy Harrington's colleagues are Dylan Bossidy, Kate Chambers, Stormy-Lynn Lagasse, Makala Glover, Stanley Hannum, Cindy Rickman, Carol Mchugh.
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