ACCOMPLISHMENTS Proof-of-Concept Product Development | Systematic ATM Box - 2017/18Tender Notices Monitoring | Tender Monitoring System - 2018/2019Laundry Services Mobile Application | Systematic Laundry App - 2019/2020Home Maintenance Services Mobile Application | CBM Home App - 2020/2021Corporate Approval Papers (C-Suite Level)Grant Approval Papers of $150,000 in value (Government Grants)Tender Bids Quality Proposals Custodian for 10 other DivisionsLaundry Plant Business Cost AnalysisNew Business Business Projections / Cost Analysis

Established in 1971, CBM Pte Ltd (CBM) is a leading Integrated Facilities Management (IFM) service provider in Singapore with an extensive range of portfolio covering the office, commercial, residential, industrial, government and hospitality sectors. CBM has established itself at the forefront of the FM industry by delivering high quality, efficient and prompt IFM services encompassing Engineering, Environmental, Security, Project Management, Managing Agent, Laundry, Car Park Operations and Management, Energy Solutions, and Green Facility Management Consultancy.My role is to work closely with the Head of Business Development as well as other key stakeholders to set strategic priorities, align business and organisation vision and share best practices within all Business Development personnel of all subsidiaries and other cross-functional teams. To further expand, develop relationships & partnerships within and beyond Singapore through strategic planning. Liaison with 10 different operational divisions and subsidiaries for the organisation's “top-line” revenue growth.Strategic Business Development• Internal strategy and planning role as the center of the firm performing primary and secondary research, data analysis and modelling to tackle complex business problems Corporate Development • Provide analytical aptitude and assist Top Management with project management to support key business strategic initiatives including but not limited to joint ventures, strategic partnerships, market analyses and other special projects Tender/Proposal Management • Analyse data provided by the client in ITT/RFP to recommend the appropriate content for winning proposal bids Project Management (Innovation) • Leading change implementation plans in the company through redesigning business processes through new systems and technology to drive excellence in digital transformation. Working with inter-division teams to enable and execute change implementations plans

Focal Pacific Ltd is a reputable solar shading solutions provider to the largest architects/designers and contractors worldwide. My role requires me to work closely with the Sales and Business Director, as well as regional ventures in Hong Kong and China to enhance business performance through effective business marketing strategy. Strategic Business Development• Developed and executed a lead generation campaign targeted at 30 sales pitch per month while ensuring the relevancy of content communicated to different stakeholders involved• Achieving outstanding sales performance of SGD 500,000 within 6 months, with an average conversion rate of 30% as a result of strategic product identification and customized solutions• Using attractive and engaging style of presentation to allow clients to easily understand the complex products specifications. Relationship Management• Maximize business’s value proposition to clients by integrating business processes into marketing elements• Built sustainable relationships with key accounts by conducting deep dives and researches in order to develop strategic business solutions for main contractors in every project• Managed and provided innovative solutions to key accounts like B+H Architect, Sunray, ISG and many othersProject Management• Managed internal stakeholders (C-suite) and external stakeholders (contractors and vendors) to ensure project delivery• Actively participated in budgeting, scheduling and crisis management of various projects• Accomplished projects locally (NCSS at Central Park, Victoria Secret Flagship store in Mandarin Gallery, Outram Community Hospital at SGH) and internationally specifications (Park Hyatt, Beijing, Crowne Plaza Hotel, Hangzhou, Shangri-la, Colombo, Resort World Sentosa, Manila and Mandarin Oriental, Dubai)

LC integrated is a newly incorporated SME specializing in manpower provisioning to Singapore’s Construction Industry. My contractual role in LC integrated is to provide consultancy advices, particularly in the cleaning industry, to the Directors.Consultancy and Planning• Developed and implemented SOPs to attain Business Continuity and improve Foremost Clientele Experience. • Engaged relevant Statutory Board for business accreditation and renewal to ensure validity of licenses and accreditation• Worked closely with HR to manage labor cost inflation through effective deployment of manpower.• Took initiative to explore utilization of Government grants entitlement and network for better business positioning.Leadership• Managed the needs, duties and deployment of up to 100 rank and file workers• Spearhead business sustainability by enhancing the execution of trainings and developments• Resolved pressing customers’ concern over company’s serviceability through the application of prior career knowledge• Active engagement and management of both internal (C-Suite) and external stakeholders (clients & Statutory board)Corporate Marketing• Assisted the company in defining its corporate branding and embarked on multiple marketing platforms, creating awareness to springboard its growth cycle • Leveraging on social media platforms like Facebook to established communication channels between potential clients and the company• Tracking the effectiveness of marketing campaigns through various social media kits and implementing enhancements to ensure maximum marketing effect

Frisco is a building management service provider which specializes in cleaning and maintenance.My role requires me to lead a Sales & Marketing Team focusing on enhancing on Business Growth. Strategy Planning• Took part in company’s pricing strategy through data analytics of performance figures like monthly P&L• Conduct competitiveness analysis and integrate insights into improving overall business operations and project executions• Leverage on synergies between internal and external stakeholders by creating incentive- oriented solutions.• Took part in business accreditation to improve business positioning and strengthen service credibility.Tendering and Project Management• First-hand experience in tendering process and completed projects with valuation of up to SGD500,000 per annum.• Accomplished all major projects within lead time, budget performance of 90% hit rate and 60% gross profit per project• Managed projects though close working relationships with clients and suppliers to develop innovative business solutionsMarketing • Initiate new marketing campaign for Business Enhancement and Employee Recruitment • Liaison with media company to revamp company's websites to enhance branding positioning • Participated in jobs fairs organised by Workforce Development Agency for Recruitment Marketing Campaign

• Managing showroom, including merchandise display and learning inventory management • Packing customers hampers during festive period, displayed good creativity• Processing leads in Customer Relationship Management CRM system • Processing orders in retail shop

• Competent data entry, organizing paper work and learning inventory management• Coordinating with the delivery team by processing daily orders & billing • Attending to Customer Service, Service Recovery• Handling secretarial work for Managing Director; emails, business trips, calls• Assisting in the management of company’s social network; Facebook account