Frisco is a building management services company which specialise in cleaning and integrated facilities. My role is to assist the Executive Director in building up a Sales Team for Business Development in a Small Enterprise. •Sales Development Achieve numerous accomplishments in projects with valuation as high as half a million (S$) per annum. Overseeing more than 50 Clientele Accounts per annum with Sales Lead(s) in Semiconductors, Pharmaceutical, Fitness Centres, Several MNCs and Construction Industry Line. Acquired in-depth knowledge of Profit & Loss Analysis in mist of operation. •Project ManagementAccomplished major projects within lead time and budget close to 90% hit target with 60% Gross Profit earning for each project. Build close working relationship with clients and suppliers in achieving targets•Personal Assistant to Executive Director Took initiative in assisting Director in leading a small enterprise. Assist in confidentiality matters of company and Director Company Insurance, recognised for cost containing measures in business operating cost by saving $10,000 cost for year 2014. Statutory Boards engagement in Accreditations Application and Renewals to ensure of the attainment of official licensing•Human Resource Management Formalized HR Policy Writing (e.g, Customer Satisfaction Incentive)Achieving objectives of ensuring Customer Satisfaction and Employee Retention Rate and Good Performance. Initialized Standard Operating Processes of HR & Payroll with Business Consultant within various departments to enhance on company growth and attain Targeted KPIs. Work closely with HR & Payroll to actively brainstorm for recruitment and retention strategies for effective project accounts service quality. Formalized locals and foreign blue collar employee pay scheme to enhance accuracy in labour budgetary

Booze Wine Shop is an award-winning fine wine retailer that offers over 1000 wines from all over the world. My role is to assist Retail Executive in managing the inventory stock list of wines. •Managing showroom, including merchandise display and learning inventory management •Packing customers hampers during festive period, displayed good creativity•Processing leads in Customer Relationship Management CRM system •Processing orders in retail shop •Participation in company’s event and promotions

A subsidiary of Singapore-listed Qian Hu Corporation Limited, QHTL has an established track record in manufacturing high quality products of Plastic Bags. My role is to assist in backend administrative documentations to achieve smooth operations in this Sub-Business Unit. www.tatleng.com •Competent data entry work with the use of excel file, competent administrative skills•Familiarizing different codes of products, inventory management •Processing daily orders & invoices with company POS System•Attending to Customers’ call order request and after sales recovery•Handling secretarial work for Managing Director