Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

- Maintain customer database by updating account information- Ensure high level of customer service by following through with customers and maintaining a good quality customer relationship- Handle and resolve customer complaints

- Managing Circus Social’s Content Platform- Liaising with bloggers and news agencies on a local and worldwide scale to spread awareness about the products of Circus Social- Be involved in the creation of the newsletter on a weekly basis- Monitoring social media activity and mentions of the company’s brand and associates