With over 11 years of experience in technology leadership, digital delivery, and vendor management, I am a Service Delivery Manager at Gainwell Technologies, a leading provider of health and human services solutions. I hold an AWS Accreditation (Technical) and have led the successful migration of multiple applications to the cloud platform.In my current role, I oversee the EDIaaS Team, which delivers electronic data interchange services to state Medicaid agencies and health plans. I am responsible for managing multiple vendors, coordinating project resources and timelines, communicating effectively with stakeholders, and implementing best practices for service delivery. I am passionate about growing strong teams and solving business problems through data-driven decision-making. My goal is to deliver innovative and cost-effective solutions that meet the needs and expectations of our customers and partners.