Kathy Williams Email and Phone Number

Excellent and Persuasive Communication: The ability to easily develop a rapport with clients has been one of my key strengths. I have extensive experience dealing with clients from all walks of life with success in obtaining new clients as well as maintaining good customer relationships. In addition, I am highly effective in maintaining good communication with all team members within the organization.Supervisory and training experience: I have over 20 years of experience supervising others. During this time, I have routinely supervised between 5-10 catering sales professionals and 15-30 banquet employees. Responsibilities included: recruiting and hiring, setting their work schedules, maintaining employee records, completing employee performance reviews, training and developing training manual as well as standard of procedures as necessary with emphasis on continued excellence. In 2010 I was selected to serve as one of the managers to recruit new talent for Gaylord Opryland after the flood.Ability to multitask: More than one supervisor has told me that they appreciate the fact that I am a quick learner and excellent and dedicated manager. I know how to prioritize job assignments, work independently as well as in a team, and resolve challenges on my own. I’m very organized and detail-oriented and can find effective solutions to get the job done. In my last position I averaged handling between 25-42 events per month constantly obtaining scores in the top box for customer satisfaction. Event Planning: In my career I have planned over 10,000 events, from conception to execution, in all types of markets to include, corporate, social and weddings, from low budget to high end. My success is contributed from listening to the client’s needs and striving to produce the “vision.” Sales/Marketing: I have a proven track record of producing dramatic increase in sales and revenues as well as achieving added sales from existing customers.